- Report: #1263876
Complaint Review: westgate resorts - FL
Reported By:
Viktoria -
staten island, New York, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
westgate resorts
FL, USA
Web:
N/A
Categories:
Business Rating:
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westgate resorts Deceptive practices Orlando FL
When i purchased the timeshare, i was told that every week is Red and i never have to pay any extra fees for booking any holiday weekends. I also was sold a week which falls during very busy time of the year for me. When i informed the agent of my inability to ever travel this week, i was told that i can just exchange it for any other week. She failed to mention that i will have to pay exchange fee every time i exchange.
Now, i am also told that i have to pay additional $250 for booking a holiday week and referenced an offering plan.
They try to get you with these hidden fees every step of the way. Costumer services is non existent and their complaint department has inbox full and does not accept any more e-mails!
