- Report: #891595
Complaint Review: 1 and 1 Internet - Internet
Reported By:
Bill -
Greenville, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
1 and 1 Internet
Internet, United States of America
Phone:
Web:
Categories:
Business Rating:
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1 and 1 Internet Help! I cannot cancel my contract with 1 and 1 Internet Internet
I tried to cancel my service with them and did not find a way to do this on their site. They have no FAQs or any other information that I could find to quit. So, I stopped payment on the account. They continue to charge me for the service, and, now, have sent a bill to a bill collector for non-payment. I don't use their service! I stopped paying. I want out. And, now, I call them to tell them to cancel and they say that they cannot cancel the contract until I pay the bill collector. Doesn't cancel mean cancel. What does their sending a bill to a bill collector have to do with canceling the account? This is a shake down for money for a service I do not want and did not use. Ugh
