- Report: #59659
Complaint Review: 21st Avenue Bar And Grill - Portland Oregon
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Author Not Confirmed
Why?
21st Avenue Bar And Grill
721 NW 21st Ave Portland, 97209 Oregon, U.S.A.
Phone:
503-222-4121
Web:
N/A
Categories:
Business Rating:
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21st Avenue Bar And Grill ripoof racist rude staff evil owner mistreated and ripped off Portland Oregon
Worst restaurant ever. Tried to get patio seating but patio was full. Was offered to be put on list but we declined and said we would sit in the bar area as that was the only space available.
No waitress in bar area and had to get menus from bar and order food at bar. Female bartender was rude and did not acknowledge us for 5-7 mintues and stated we had to open a tab to order food. We did not order any drinks but tab was still required for food.
Patio host comes back to tell us table is ready on patio. We tell him that we have already ordered and have a food tab at the bar and he can give the table to someone else on the list. Patio host (who was very nice)says that food we ordered can be served outside and tab can be transferred to new waitress. Host instructed us to tell bartender to transfer our tab outside and pick up credit card. We agree and proceed to patio.
When we attempt to transfer tab female bartender tells us that she already charged the card for food we ordered but had not yet received and that we would have to settle the tab at the bar. We are upset put agree to pay for food and move outside. Since female bartender did not provide and real service, we held our tip for the waitress who would serve us the rest of the night on the patio.
We are on patio eating and gentleman(the owner we found out later) comes up with credit card receipt and asks us out loud in front of other guests "What did my bartender do wrong? Why didn't you give her a tip?" We stated that bartender did not provide us with any service and our tip was going to our new waitress. He still insisted we give a tip to the bartender. We refused and he stated "I'll remember that next time you come in to my establishment." After that we were very upset and asked the waitress who he was, and she began to yell at us stating that he was the owner and he could say or do what he wanted. Drinks we had ordered at the start of the meal we delivered we received after we were done. Our patio waitress provided no service and fortunately an Asian waiter was kind enough to clear our plates even though it wasn't his table. We stormed out vey upset at this poorly run, piece of junk restaurant.
I can not believe the owner would treat customers this way. I own my own business and know how to treat people. I met a number of people in Portland and many of them have sworn not to back to tha crappy place. To all the staff and management at the 21st Ave bar and Grill: SCREW YOU!!!!
Chirag
Dallas, Texas
U.S.A.
No waitress in bar area and had to get menus from bar and order food at bar. Female bartender was rude and did not acknowledge us for 5-7 mintues and stated we had to open a tab to order food. We did not order any drinks but tab was still required for food.
Patio host comes back to tell us table is ready on patio. We tell him that we have already ordered and have a food tab at the bar and he can give the table to someone else on the list. Patio host (who was very nice)says that food we ordered can be served outside and tab can be transferred to new waitress. Host instructed us to tell bartender to transfer our tab outside and pick up credit card. We agree and proceed to patio.
When we attempt to transfer tab female bartender tells us that she already charged the card for food we ordered but had not yet received and that we would have to settle the tab at the bar. We are upset put agree to pay for food and move outside. Since female bartender did not provide and real service, we held our tip for the waitress who would serve us the rest of the night on the patio.
We are on patio eating and gentleman(the owner we found out later) comes up with credit card receipt and asks us out loud in front of other guests "What did my bartender do wrong? Why didn't you give her a tip?" We stated that bartender did not provide us with any service and our tip was going to our new waitress. He still insisted we give a tip to the bartender. We refused and he stated "I'll remember that next time you come in to my establishment." After that we were very upset and asked the waitress who he was, and she began to yell at us stating that he was the owner and he could say or do what he wanted. Drinks we had ordered at the start of the meal we delivered we received after we were done. Our patio waitress provided no service and fortunately an Asian waiter was kind enough to clear our plates even though it wasn't his table. We stormed out vey upset at this poorly run, piece of junk restaurant.
I can not believe the owner would treat customers this way. I own my own business and know how to treat people. I met a number of people in Portland and many of them have sworn not to back to tha crappy place. To all the staff and management at the 21st Ave bar and Grill: SCREW YOU!!!!
Chirag
Dallas, Texas
U.S.A.
1 Updates & Rebuttals
Shawangunk
SOCKSVILLE,Nebraska,
U.S.A.
wahh wahh wahhhh CRY ME A RIVER
#2Consumer Suggestion
Thu, June 05, 2003
Your report makes me laugh, as well as your audacity for eating out and not leaving a tip! You clearly do not understand what TIP stands for. It stands for TO ENSURE PROMPT SERVICE. The waitress did indeed give you service. She took your order, brought out your food, and processed your credit card transaction for you, did she not? What more do you expect her to do ... feed you the food too? I find it amazing that you would expect better service AFTER you have already been so rude as to deny a tip to the first waitress. Who would want to serve you knowing that you are selfish and cheap and are not going to leave them a tip? (ie, it is not worth the effort for anyone to waste their time serving you.) It is cheapskates like you who have no business in any dining establishment, except maybe Burger King. You people who are always out to get something for nothing make me sick! You do not mention how the staff was "racist" although you mention the word in the title of your report. My guess is that you are African-American? Their attitude toward you was not due to racism, it is due to the fact that you are a cheap, rude customer who has no business being there.
