- Report: #348725
Complaint Review: 21st Mortgage Corp - TN - KNOXVILLE Tennessee
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Author Confirmed
Why?
21st Mortgage Corp - TN
620 MARKET STREET KNOXVILLE, 37902 Tennessee, U.S.A.
Phone:
800-955-0021
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
21st Mortgage Corp - TN 21ST MORTGAGE, RUDE, UNPROFESSIONAL, IMMATURE KNOXVILLE Tennessee
Our loan was also bought from Chase by 21st Mortgage. I am just about convinced that 21st Mortgage is owned by the enemy (or an unfriendly foreign country). Immature, rude, nasty employees (most) - who trains these people?? We got calls from 5am - 11pm, several times a day. This company needs serious restructuring and training --from top to bottom. Something really needs to be done with this Mortgage company, they are driving people crazy with their tactics. Sharing private/personal financial information with family, neighbors, and your workplace is just wrong. It's embarrassing and causes great damage.
Can't SOMETHING be done??
Snowman
Homeless, Michigan
U.S.A.
Can't SOMETHING be done??
Snowman
Homeless, Michigan
U.S.A.
2 Updates & Rebuttals
Silverado
Knoxville,Tennessee,
U.S.A.
Comment
#2UPDATE Employee
Tue, July 29, 2008
It is the policy of 21st mortgage to only address customer complaints in a confidential discussion with our customer. To appropriately respond to a complaint may require releasing confidential information, which is strictly forbidden under federal privacy regulations. We will attempt to contact the referenced customer to resolve this complaint.
Silverado
Knoxville,Tennessee,
U.S.A.
Comment
#3UPDATE Employee
Tue, July 29, 2008
It is the policy of 21st mortgage to only address customer complaints in a confidential discussion with our customer. To appropriately respond to a complaint may require releasing confidential information, which is strictly forbidden under federal privacy regulations. We will attempt to contact the referenced customer to resolve this complaint.
