Silverado
Knoxville,#2UPDATE Employee
Thu, November 06, 2008
It is the policy of 21st mortgage to only address customer complaints in a confidential discussion with our customer. To appropriately respond to a complaint may require releasing confidential information, which is strictly forbidden under federal privacy regulations. We will attempt to contact the referenced customer to resolve this complaint.
Meoff, Jack
Meridian,#3Author of original report
Fri, October 31, 2008
That's the whole story. There's nothing else to put in the post. That's what the conversation entailed and nothing else.
Nikki
Coconut Creek,#4Consumer Comment
Wed, October 29, 2008
The rep was trying to coerce you into making a payment. They don't want to foreclose that soon, but they were trying to bully you. The rep probably has a quota he has to meet and will say anything to meet that quota.
Jim
Phoenix,#5Consumer Comment
Tue, October 28, 2008
Jack Meoff, There has to be more to the story. Mortgage companies do not want to foreclose on anyone's home. They want to collect their money. You must have been more than one month behind. Please let us know the rest of the story.