- Report: #1399334
Complaint Review: A+ Cleaners - Florissant Missouri
Reported By:
Won'tGetScrewedAgain -
St. Louis, Missouri, USA
Submitted:
Updated:
-
Author Confirmed
Why?
A+ Cleaners
2855 North Highway 67 Florissant, 63031 Missouri, USA
Phone:
314-831-3122
Web:
stldrycleaners.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
A+ Cleaners A+ CleanersA Plus CleanersAmerican CleanersDry CleanersSt. Louis Dry Cleaners THIS PLACE IS SHAMEFUL. VERY RUDE, UNPROFESSIONAL, EXTREMELY POOR QUALITY WORK AND SERVICE. THEY DESTROYED 2 SUITS AND BROKE ZIPPER ON EXPENSIVE PANTS. WOULD NOT REFUND MONEY. RIP OFF. Florissant Missouri
THIS PLACE IS EXTREMELY RUDE AND THEIR QUALITY OF WORK IS EXTREMELY POOR! DON’T WASTE YOUR MONEY! THEY WILL DESTROY YOUR GARMENTS AND OFFER ZERO SATISFACTION! FIND A DIFFERENT DRY CLEANERS, BECAUSE THIS PLACE IS AWFUL! I brought my black suit (worn only once) to A+ Cleaners (Cross Keys Location, on Lindbergh in Florissant) on Wednesday because I needed it for a funeral on Saturday. Upon getting dressed on Saturday morning, I found the pants zipper broken. I called A+ Cleaners on Monday morning and spoke with Gail. She told me they’re not responsible for damages, but agreed to take my name and phone number for a customer service manager to return my call. When I tried to add something to the conversation, she hung up on me. Later that day I received a phone call from Tara, who was extremely rude, and blamed the damage to something that “must have happened after your garments left our store”. She offered a $10 credit for future use, but I declined since I won’t be bringing my garments there anymore. She refused to refund my money and refused to offer any satisfaction to me as a customer. She refused to provide me the owner’s name and contact information. She then also hung up on me like Gail did earlier that day. The only reason I have been giving them my business is because they are close to where I live. They are always extremely rude, and they do a very poor job on my suits. They are always returned wrinkled, full of lint, and the linings of two of my suit coats have been destroyed. Upon researching A+ Cleaners today, I found that they have a grade of “F” with the Better Business Bureau, and extremely poor reviews online such as Google and Yelp. I will never waste my money on this poor excuse for a dry cleaners. These people are RUDE and do EXTREMELY POOR QUALITY WORK. One way or another, I WILL be getting my money back.
