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  • Report:  #1142329

Complaint Review: Aamco - San Marcos Texas

Reported By:
Cristina - san marcos, Texas,
Submitted:
Updated:

Aamco
Hwy 123 San Marcos, 78666 Texas, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Aamco Total Car care in San Marcos, TX  (franchise owned by Fred) on Highway 123.   

Paid Aamco 2400.00 just over a year ago to "rebuild" my transmission. Fred the owner was very nice and the work was done in two days. He said the cars transmission was totally rebuilt, and that it would drive like a new car. He included a 12 month warranty on the rebuild. The car did not shift smoothly and I could tell that the transmission had not been rebuilt just by the hard shifting and sloppy performance. I called Aamco and told them it was shifting rough and Fred said it was just the break in period, and the performance would get better with time.

   Well 2 weeks after the warranty expired it stopped working, and left me stranded in Austin on the side of the road. I called Aamco and asked them to tow it to their shop and fix the "rebuilt" transmission, but they said since it was over the warranty, they could do nothing to help me, or stand behind their work. They were very eager to get me to pay them again to tow the car, and rebuild the newly rebuilt transmission, but I declined to pay them any more money. I called Aamco to talk to Fred/Owner directly because he seemed like such a honorable person the first time, but was told he is deployed in Afghanistan and cant be contacted. Well he was contacted by email supposedly and the honorable Fred said he would not fix the car. (what a guy) (american military rip off artist?)

So why did the cars transmission go 150,000 miles and twelve years for Ford, but only twelve and a half months and 20000 miles for Aamco?????  Did they rebuild my transmission ? I think not, rather just replaced a faulty component, got it working and claimed to have rebuilt the transmission. They probably crossed their fingers and hoped it would make it through the 12 month warranty. The cars miles were all highway miles from San Marcos to Austin and back.  These people give Auto Repair a bad name, and are why most everybody does not trust mechanics. Be very wary of any Aamco because this is how they do buisness. This is how they treat a 2400.00 customer.  Aamco claimed to rebuild my transmission (have it in writing) We all know had it been rebuilt it would still be working. Now the car is going to the scrap yard because I will not make another 2400.00 mistake.

How is this legal?   Thanks Aamco San Marcos !!!  Thanks Juan, Ryan, and Fred !!!



1 Updates & Rebuttals

Tyg

Pahrump,
Nevada,
Odds

#2General Comment

Mon, April 28, 2014

 Odds are that they sent you a notice that they WERE going to close that account. They dont JUST close an account. They HAVE to give a notice. Thats what they sent you four years ago. And yes MONEY is ALL they care about. Its what their job is. And lets be fair here, YOU are JUST as greedy and money hungry as you blame them for being. YOU however are NOT a multibillion dollar company. There is ALWAYS a good reason for these fees. YOU may not agree with their reasoning, as is your right, but there IS always one.

It always AMAZES me when I see a report like this one. Its ALWAYS the businesses fault. Well Wells Fargo DID NOT open that line of credit, YOU DID. Its YOUR responsability to manage that account, NOT the banks. Quit being such a sour puss. I mean really, is the $10 going to break your back?? No, probably not. It just sounds like youre mad that YOU have to do all of this work AND its going to cost you $10 to do so. How LAZY are you huh??

Get over it and get over yourself. They are attempting to work with you, and YOU are being a d**k about it. Maybe grow up a bit and appreciate when a business is attempting to help you. Its your dumbass who didnt get the account closed even after you KNEW you were not going to use it. Did you expect them to JUST keep an account open that by your own words you NEVER were going to use and had ZERO plans on using? I swear, be an adult and do what is expected of you. Stop being a little whiner and handle your business LIKE A MAN!!!

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