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  • Report:  #327412

Complaint Review: AARP - Washington District of Columbia

Reported By:
- Portland, Oregon,
Submitted:
Updated:

AARP
601 E Street NW Washington, 20049 District of Columbia, U.S.A.
Phone:
888-OUR-AARP
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
The dues for AARP are not much, but the benefits are even less. I changed my auto and homeowner's insurance to The Hartford, but the auto coverage really was not suitable for me. The Hartford was not responsive to my concern, so I thought I would take this to AARP because I'm sure other people must be in my situation. I called AARP to find out who to write. I was given a name, but on my asking, told I would not receive any reply or acknowledgement. After a couple of years of overpaying, I switched both home and auto to another company and save about $350 for better coverage.

AARP has a long-term care insurance plan, but I found an individual policy at a better rate from the same company AARP uses!

I got taken on a Craftmatic Bed (seperate report), and I thought perhaps I could get advice from AARP on this, or at least they might look into it and publish something on this terrible company. I e-mailed AARP, recived a reply saying they would get back to me. After a few months of nothing, wrote again, got same reply. Repeat 3 more times over next 11 months. Nothing!

Then I received a survey from them on what I liked and didn't like about AARP, and they asked for contact information from me. So I told them I didn't like they way my suggestions and questions were ignored. Heard nothing on that either. They simply do not respond to me as a member, but they do send offers of things to buy.

I belong to their motor club (which I will not renew). A couple of months ago I was at a small village in the Cascade mountains (remote, but not the 'middle of no-where'). I had a car problem, called for help, and was told they did not have service to that area. If I could get help, they would reemburse me, but even on that I got a couple of different versions as to how to get my money back.

I do get the magazine full of sage advice for seniors such as, 'invest wisely', 'stay active', 'pay attention to diet', and often an article about some movie star over 50 who earns a gazillion dollars a year, and is feeling fine. Who would have guessed?

Even though the dues are not much, I will not pay money to be treated this way. I will not renew.

Northwest

Portland, Oregon

U.S.A.


2 Updates & Rebuttals

Larry

Phoenix,
Arizona,
U.S.A.
Try buying health insurance!

#2Consumer Suggestion

Mon, April 21, 2008

Ten years ago when I turned 50 I discovered that purchasing individual health insurance at that age is nearly impossible. Your entire life is a pre-existing condition and an excuse for rejecting coverage. AARP once had an article in their magazine about this problem -- too old for individual coverage but too young for Medicare. There was much hand-wringing and concern for those of us who faced that problem, but absolutely no help whatsoever. Sure, they'll insure your car or your life but you are SOL on health insurance. My wife and I eventually gave up and took a series of jobs that we did not really want only because we could get group health insurance coverage through the employers. AARP is well aware of the problems that those of us aged 50 to 65 face in getting health coverage yet it offers no solutions whatsoever. You can apply for health insurance through AARP, but these are all individual policies, not group policies. AARP just sends you off to the same insurers that rejected you already. AARP is no help whatsoever.


Atlanta Guy

Atlanta,
Georgia,
U.S.A.
EXACTLY !!!

#3Consumer Comment

Sun, April 20, 2008

I fell for their junk, as well. You're right, anything offered by AARP can be found for less with a minimal amount of research. You're also right on target about their "magazine". Full of junk and fluff. Absolutely useless. And AARP could not care less about its members. The savings on my insurance alone has paid for my AAA Club membership, which, by the way, IS good everywhere....even in the middle of NOWHERE !!! AARP is the most worthless membership in which one can invest. Don't bother. You can get it all cheaper elsewhere.

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