- Report: #923230
Complaint Review: access warranty - Internet Internet
Reported By:
Paul -
Valley Stream, New York, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
access warranty
6837 Hayvenhurst ave. Internet, 91406 Internet, United States of America
Phone:
8777873959
Web:
Categories:
Business Rating:
(0)
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access warranty aw autopro, interstate warranty, mepco finance awautopro -pro runaround 8 months & counting, Internet
I cancelled my warranty 1/11/12 this warranty cost me $ 2481.00 ,it was in effect for 13 months one month in shop. I have sent all paper work registered mail .(cancellation & milage certification) and was signed for. they first said to wait 30 days,then 45 days then 60 business days! What a joke ! I have called dozens of times & left on line 20 min or more only to get a recording like The refund dept. is now closed or wait 10 min and get someone and be put on hold another 10 mins.
Then told to e-mail request for refunds to refunds@awautopro and wait 10 days for a response because its been so long that its "out of their hands". wait 11 days & call "your e-mail bounced back" re mail and wait 3 days! I have called,faxed,e-mailed & sent registered letters w/returned signed receipts to no avail ! This company is the worst company I have ever dealt with in my life, I am 58 years old and they treat you like some12 year old.I have written down names & times I have called & responses.I filled a note pad with their bulls--t ! Its been 8 months still no refund
Then told to e-mail request for refunds to refunds@awautopro and wait 10 days for a response because its been so long that its "out of their hands". wait 11 days & call "your e-mail bounced back" re mail and wait 3 days! I have called,faxed,e-mailed & sent registered letters w/returned signed receipts to no avail ! This company is the worst company I have ever dealt with in my life, I am 58 years old and they treat you like some12 year old.I have written down names & times I have called & responses.I filled a note pad with their bulls--t ! Its been 8 months still no refund
