On December 2nd 2017 I purchased 3 pairs of headphones for christmas. They sent me an email stating my payment was processed. It's almost February and still no products. I emailed their customer service link and they sti have yet to get back to me. I have 3 kids waiting on these. The company is supposedly on 34 macaroni st #8 bronx, ny. Very frustrating to not have them even 2 months later and no contact from them what so ever.