- Report: #457177
Complaint Review: ACER Computers - San Jose California
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ACER Computers
333 West San Carlos Street Suite 1500 San Jose, 95110 California, U.S.A.
Phone:
408-533-7700
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ACER Computers ACER Does not honor product warranty - very poor quality product San Jose California
I purchased an ACER Aspire One notebook from Frys Electronics. Six (6) days and 4 logins later the screen became very hot and suddenly showed only vertical colored lines.
Frys told me it was a manufacturer issue. I called Acer and they said it was costumer induced damage, and would not be covered.
I am out $250, and I have a dead computer. This company should be shut down. Do not buy from ACER.
Roger
Vancouver, Washington
U.S.A.
Frys told me it was a manufacturer issue. I called Acer and they said it was costumer induced damage, and would not be covered.
I am out $250, and I have a dead computer. This company should be shut down. Do not buy from ACER.
Roger
Vancouver, Washington
U.S.A.
6 Updates & Rebuttals
Acerinsider
Temple,Texas,
U.S.A.
Product Return
#2Consumer Suggestion
Thu, June 04, 2009
As the other person said, you should be able to return the item to the store. However, if they also deem that the damage was not caused by a manufacturing defect, they will most likely deny the return.
Ashley
Springfield,Missouri,
U.S.A.
6 days
#3Consumer Comment
Mon, June 01, 2009
If you have only had it 6 days, why not return it? Most companies have a 14 day return policy on laptop computers. In fact fry's has a 30 day money back guarantee. Why not return it to them?
Lana
Milwaukee,Wisconsin,
U.S.A.
Me to
#4Consumer Comment
Mon, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."
Lana
Milwaukee,Wisconsin,
U.S.A.
Me to
#5Consumer Comment
Mon, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."
Lana
Milwaukee,Wisconsin,
U.S.A.
Me to
#6Consumer Comment
Mon, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."
Lana
Milwaukee,Wisconsin,
U.S.A.
Me to
#7Consumer Comment
Mon, June 01, 2009
I have a one month old acer mini laptop, the aspire one. It is already making this rattling noise when you turn it on. I paid $275 for it. I am not even going to pursue the warranty, I have read numerous other complaints like yours. I am chalking it up to, the saying "you get what you pay for."
