• Report:  #2723

Complaint Review: Acura - Columbia South Carolina

Reported By:
- Tempe, Arizona,

Columbia, South Carolina, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I took a trip to DC about 500 miles from Columbia.

My car developed an acute problem - the manual transmission

would not engage a gear without great force.

When I returned to Columbia I took the car to the Acura dealer.

I explained repeatedly I wanted the least service necessary.

Acura replaced two expensive items: clutch cylinders.

As I left the dealer the car was harder to shift and stalling.

Acura made a slight adjustment that helped a bit.

I had to leave to Houston- they knew-.

Clutch got worse- started slipping.Never did that before.

Cottman transmission in Houston adjusted Clutch pedal, car drives fine, and they did not charge!

Cottman says Acura damaged the clutch with their improper work.

I believe they damaged my clutch. All they wanted was to replace the clutch- very expensive. But it was not needed.

Dealer and Acura customer relations have ignored my complaint.

Cottman will explain his findings.

Thank You

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