- Report: #686852
Complaint Review: Aion or Ncsoft - Internet Texas
Reported By:
Vincent -
Whiteheads creek, Other, Australia
Submitted:
Updated:
-
Author Not Confirmed
Why?
Aion or Ncsoft
Internet, Texas, United States of America
Phone:
Web:
http://us.ncsoft.com/en/aion/
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Aion or Ncsoft scam there customers the sell game money then steal it back from you ans suspend your Account you have with them. Internet, Texas
HERE you can get an idea what happens its reports between both partys .
| If its wrong to buy Kinah why do you have a web site Aion kinah . org , i didnt know i was doing wrong ,im illetret , so since you dint want to help and understand my needs i did say you were stealing money from me if you didnt return it , so you leave me with no choice and show up the scam that Aion is involved with get people to buy the Kihna once they have bought it the person who sold it to me tells NCsoft who bought it then you steal it back then they sell back to some one else a very good scam Aion has got , you can deal with a leagal usa team called Ripoffs http://www.ripoffreport.com/FileReport.aspx enjoy the publicty it will give you ripping off there own customers , i think i go play bizzard after my acount runs out ,if this is how they treat there customers. Go to Previous message | Go to Next message | Back to MessagesMark as Unread | Print ReplyReply AllMove...Inboxreaserchuntitled Flag this messageNotice of Aion Account Suspension for Account [l] [Incident: 110125-000619]Wednesday, 26 January, 2011 1:04 AM From: "NCsoft Support" <[email protected]>Add sender to ContactsTo: (((emai; redacted))) Thank you for your support request. Our response is included below. If you have other questions, please reply to this e-mail with your questions between the green lines. **** Please enter your reply *below* this line **** **** Please enter your reply *above* this line **** To avoid e-mail delays, you can click this link to update your question using our support site. Subject Notice of Aion Account Suspension for Account [] Discussion Thread Response (GM Kaine) 01/25/2011 07:04 PM Hello, The decision to temporarily suspend the account and remove the Kinah is final. The game logs have been thoroughly reviewed, and our support team has conclusive evidence showing that at least one character on your account has knowingly and willingly accepted currency and/or game items provided by a real-money trading (RMT) network. It is your responsibility to be familiar with the User Agreement and avoid any behavior prohibited by it. The User Agreement can be found here: http://us.ncsoft.com/en/legal/user-agreements/aion-user-agreement.html Participating in real-money transactions is a serious offense that harms the integrity of the game and its community of players. I have elected to give you a final chance to play by the rules using the same account and characters. In light of the violation, we maintain that our response is appropriate and fair, so I must respectfully inform you that any further appeals to reverse the penalty will not be addressed. Please be aware that further violations can result in the permanent closure of your account. Sincerely, GM Kaine Game Surveillance Unit Response (GM Solomon) 01/25/2011 02:42 PM Greetings, Thank you for contacting the Aion Support Team. I have combined all information regarding your issue on this single support ticket. The Customer Support Team will respond to this ticket to provide assistance. Submitting duplicate requests may cause further delay in responding to your issue. Additional submissions regarding the same issue may be closed without response. We will be assisting you on this ticket as soon as possible. Please respond to this ticket if you have any questions, or would like to add any additional details regarding your issue. Regards, GM Solomon Aion Support Team Customer (Entered by GM Solomon) 01/25/2011 02:42 PM Thank you for the Avdence of this letter that you claim to (steal ) wich is a crime i think in all countrys around the world ,by admitting that you would take the Kihna from my paid for Account , stealing is a crime in the real world remember that we not talking about a game now those Kinha was paid for with real money ,your words that you admit you are going to stael the kihna from me . Hello, This mail is to inform you that your account was found violating the User Agreement and/or Rules of Conduct by receiving Kinah or items from a real-money trading (RMT) network. At least one character on the account accepted currency and/or game items provided by a known RMT character. As a result, Kinah was removed from your account. Take care , yours Truly Vincent . --- On Tue, 25/1/11, NCsoft Support <[email protected]> wrote: From: NCsoft Support <[email protected]> Subject: Notice of Aion Account Suspension for Account [lordplanet1] [Incident: 110125-000619] To Received: Tuesday, 25 January, 2011, 5:55 AM Thank you for your support request. Our response is included below. If you have other questions, please reply to this e-mail with your questions between the green lines. **** Please enter your reply *below* this line **** **** Please enter your reply *above* this line **** To avoid e-mail delays, you can click this link to update your question using our support site. Subject Notice of Aion Account Suspension for Account Discussion Thread Response (GM Charles) 01/24/2011 11:55 PM Hello, This mail is to inform you that your account was found violating the User Agreement and/or Rules of Conduct by receiving Kinah or items from a real-money trading (RMT) network. At least one character on the account accepted currency and/or game items provided by a known RMT character. As a result, Kinah was removed from your account. The account will be suspended for 3 days and will not be accessible during this time. The account will automatically be reactivated after the 72 hour period is over. If this account or any accounts directly related to this account are found in violation of the User Agreement or Rules of Conduct again, all associated accounts will be reviewed for permanent deactivation. User Agreement http://us.ncsoft.com/en/legal/user-agreements/aion-user-agreement.html Rules of Conduct http://us.ncsoft.com/en/legal/user-agreements/aion-rules-of-conduct.html Regards, GM Charles Game Surveillance Unit Response (GM Charles) 01/24/2011 11:55 PM Hello, This mail is to inform you that your account was found violating the User Agreement and/or Rules of Conduct by receiving Kinah or items from a real-money trading (RMT) network. At least one character on the account accepted currency and/or game items provided by a known RMT character. As a result, Kinah was removed from your account. The account will be suspended for 3 days and will not be accessible during this time. The account will automatically be reactivated after the 72 hour period is over. If this account or any accounts directly related to this account are found in violation of the User Agreement or Rules of Conduct again, all associated accounts will be reviewed for permanent deactivation. User Agreement http://us.ncsoft.com/en/legal/user-agreements/aion-user-agreement.html Rules of Conduct http://us.ncsoft.com/en/legal/user-agreements/aion-rules-of-conduct.html Regards, GM Charles Game Surveillance Unit ReplyReply AllMove...Inboxreaserchuntitled |
1 Updates & Rebuttals
flamingo
Brockport,New York,
United States of America
Terms of Service are there for a reason
#2Consumer Comment
Sun, September 18, 2011
You know when you insalled the game and it had that thing called the "Terms of Service"? I noticed it when I install any NCSoft game. You have to check a box accepting the terms and conditions laid out in it.
What you did violated those terms, specifically buying gold. If you didn't understand what you were agreeing to, why did you agree? Secondly your issue is with the people who sold you the illegal product. Not the company whose rules you violated.
Yes, buying gold or items in (most) online games is illegal. Why? Because the company who made the game has ownership of it. You have zero right to claim any profit from items your characters have. Don't believe me? Try and sue the company and see how that goes.
