;
  • Report:  #844519

Complaint Review: AIR Roofing - Southlake Texas

Reported By:
WhereDidIntegrityGo - Southlake, Texas, United States of America
Submitted:
Updated:

AIR Roofing
1237 Timberline Court, Southlake, TX 76092 Southlake, 76092 Texas, United States of America
Phone:
8173299994
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
This company, one of the owners and some of employees in my opinion lack integrity. They claimed to have completed the work on my home, even has called threatening me to pay or else.........this has been going on for months. His "contractors" damaged my home and property, even work that was done by one "contractor" was damaged by another they sent out. He claims to be a Million $$$ home builder, though I do not see that type of quality...just the exact opposite. My brand new gutters they "installed" were not only damaged but have been told some segments/pieces were not installed properly. First, claimed all work would be complete within about one week....no where close!! Original contract is still not complete...BUT they placed a lien on my home claiming all work has been completed.

Then there is the "Advertising Discount Program", which we signed. Come to find out per the owner James, the reason some items weren't completed, basically something to the effect of...they had to recover the lost $$$ basically by cutting corners i.e. drip edge not replaced even though it was paid for by my insurance company. He got the first payment and then final payment once the job was closer to completion due to his threats and harassment. He then submits an invoice to my insurance company for a "Depreciation" amount even on the items and supposed repairs they didn't complete. I personally view that as FRAUD!!!!

The mind boggling part is that THEY CHANGED MY CONTRACT after I SIGNED IT (carbon paper...great invention)........oh, wait it gets better.......wait for it........wait for it.......ready...... They submitted their changed version to the TARRANT Co. Government.....as part of their evidence of their claim of lien.....Absolute genius!!!! Can you say tampering with a governmental record with the intent to defraud???? I think so!!!

One of their employees, Scott had to be advised if he came on my property again, I would press criminal trespass charges against him. Then there is one of the owners, James Anderson, he is in my opinion a bully....he has threatened me, called me, sent texts & even had someone claiming to be an employee call while I was at work yesterday (Friday, February 24th, 2012 @ 0913 CST) and tell me that first I NOW owned close to $14K.....I then said something to the effect of he must be hitting the crack pipe..(while I honestly think he doesn't do illegal drugs, I do feel his sense of reality is a bit off..given everything that I have experienced and has occurred)....then the figure went up to around $21K....all this occurred after I advised no further contact with me in writing on January 16th, 2012 @ 1125 CST. They may think they are pulling some thing over on a single mom home owner......they've seriously underestimated me!!! I have lots of evidence including but not limited to.....paperwork, phone records, pictures and hmmmm.......(posting this from my phone, will have to upload pictures and other attachments, i.e.: PDF's later when at a real computer)


2 Updates & Rebuttals

wheredidintegritygo

Southlake,
Texas,
James Anderson and AIR are a total joke - response over 2 and 1/2 years later

#2Author of original report

Fri, December 05, 2014

I immediately filed paperwork in Tarrant County Courthouse as well as filed "Criminal" charges with Tarrant County Sheriff's office. Additionally,  after his work my home FAILED inspection by Southlake. ...they installed the venting up against the wood decking of the roof which is a mechanical failure his people wired the vent fans piggy backed on the OLD thermostats/temperature control devices. As far as I know there was no final court date set as I never received notice.  I'll upload pictures of his contractors in action throwing their supplies on my landscaping, changed contract without my signature, deductible agreement or initials as well as his own voice

(I recorded our conversations both in person and via phone - TX one party record state) saying where he had to "short cut" the supplies/part of the job because I had signed an agreement for him to put a sign in my yard advertising which was to cover the "deductible" which is exactly what he had sued me for saying he had to recoop the costs somewhere.  I'll also uupload copies of the paperwork I filed in court against them.  Just because his claims of other satisfied customers doesn't mean he hasn't acted in such a manner as this before. I still say RUN and choose another company. 


James Anderson

Southlake,
Texas,
Contractors Beware

#3REBUTTAL Owner of company

Fri, December 05, 2014

My company did a roofing job for Diane Dorman in Southlake. During the construction, her next door neighbor came over and told my sales rep Scott Martin that we would never get paid for our job.  We completed the work and tried to collect , complaints started about damage to sprinklers and landscape. I am a licensed irrigator in the state of Texas for 25 years and a professional landscaper.. My sales rep was hunting so I responded to this complaint as the invoice for the roof was owner 30 days past due. The house is on Ascot and White Chapel on the South East corner and if you are familiar with the area you know it is the house with dead weeds for a lawn and 11 mal nourished dwarf Buford Hollys.  I was very surprised to have a landscape complaint. Poison ivy growing all over  weeds every where. I responded by getting a broken down sprinkler running  and redoing the landscape everywhere she claimed damage. I also showed her and her boy friend pics that the sprinkler heads were not damaged but were covered in mud and dirt and where buried all over the yard. Not just where we worked. In order to receive the 14000$ check she owed I went over board and personally planted new bushes grass and ground cover..  None of which had any visible damage.  I still only received half of the balance. The different contracts where for the interior work. The total balanced paid was around 32k we received 14k. The insurance fraud was this home owner pocketing insurance storm loss money for my work and the other work inside she never had done.   I have not recieved any complaint about the gutters or the roof from Diane personally or to our office since we completed the landscape. The work is perfect! I will be happy to show before and after pictures of everything including 3k worth of free landscaping. I have iall pics and docs to prove this lady is the fraud her neighbor warned us about which I brought to our civil court case against this homeowner that she did not bother to show up to..

I was shown this complaint by a customer of ours and was shocked

Southlake Civil Court Judgement against Diane Dorman

I also have mechanics lien and was just informed by the city of Southlake that her house is back on taxes and may be auctioned 

       I have over 6000 satisfied customers in the Southlake area and my family and I still live work in this town everyday .... I don't have to wear a bag on my head because we do a good job and stand behind it 

                               Sincerely   James Anderson 817 329 9994

 

 

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//