- Report: #1250121
Complaint Review: AirG - Vancouver British Columbia
Reported By:
anonymous -
Lawrenceville, Georgia, USA
Submitted:
Updated:
-
Author Confirmed
Why?
AirG
Ste. 706, 1155 Robson St. Vancouver, British Columbia, Canada
Phone:
1/877-465-4133
Web:
AirG.com
Categories:
Business Rating:
(0)
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AirG unauthorized charges on my cell phone bill Vancouver
AirG put several unauthorized charges on my Sprint bill. I kept getting weekly charges from them and three different Sprint bills have been charged. I got Sprint to take the charges off the bill, but they said I would have to contact AirG to get them to unsubscribe me from their service. Sprint gave me their toll free number 1/877-465-4133.
I called them in Canada this evening at around 8:30pm Atlanta time, 5:30pm their time. I spoke to a girl named Sarah who asked me for my cellphone number and then told me it takes 24 hours to unsubscribe. I will update this report to let people know if I was successful in getting them to quit billing me. Sarah claimed that someone must have ordered the service. This makes me angry because I know that nobody in my family ordered it. None of us have need for a chat service. We have Instagram, Facebook, Kik, cellphones w/facetime, etc., etc. I insisted, vehemently, that we have all we need and nobody would ever authorize this.
Hopefully, I don't have to continue to deal with this problem anymore. It appears that others are having the same problem, so I wish them luck too!
