- Report: #1333417
Complaint Review: Allegiant Airlines - Nationwide
-
Author Confirmed
Why?
Allegiant Airlines
Nationwide, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Allegiant Airlines Advertised rate "includes" ALL taxes and fees! Phoenix Arizona
Allegiant advertised a $70 one way fare from 8/7/2016 through 8/21/2016 and state that Airfare prices are per segment including taxes, carrier charges & government fees, and reflect payment by debit card.
Then the copy goes on to read that customers paying by debit card may not have all of the consumer protections legally available to those paying by credit card in the event of dispute. Finally it said, "Must be purchased by July 11, 2016"
(TRANSLATION: If the price you are charged ends up being higher that the advertised price your only recourse is to write Allegiant direct and ask for a price refund which I did and after waiting a month there was no response so the next best thing is to go to Ripoff Report and present my case to others so they won't be victims of this scam.)
This is what my all inclusive $70 one way, $140.00 round trip final statement looked like:
Airfare $131.91 Fed Excise tax $9.89 Segment Fees $8.00 PFC $9.00 Sept 11 Security Fee $11.20 and finally CarrierUsage Charge $26.00 TOTAL TRIP COST $196 which is $56.00 more than what it was advertised at.
Because I bought the ticket on a Debit Card within the time specifiedand met all other conditions exactly as they required I was very surprised at the additional $50 that was charged and when I wrote Allegiant askingfor a refund check or credit for the over charge I never heard back. Lesson learned: If you have to use this aiirline be sure you pay with Visa or AMEX (which will cost you an extra service charge) so that you can dispute any additional charges to your card and let the credit card company try to settle it for you,
