- Report: #1476926
Complaint Review: Alpha Warranty Services Inc - Riverton Utah
Reported By:
Steven -
Elk Grove, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Alpha Warranty Services Inc
12166 S Redwood Rd Riverton, 84065 Utah, United States
Phone:
(800) 662 5519
Web:
www.alphawarranty.com
Categories:
Business Rating:
(0)
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Alpha Warranty Services, Inc The Warranty (contract) is written so nothing is covered under their interpretation! I'm looking for someone willing to start a class action lawsuit for fraud and deceptive practices. Riverton Utah
This company preys on people who can't afford large repair costs. Mostly people buying used cars who want to be protected from having the car they just bought die on them. The way they get you is the worst. You are required to bring your vehicle to a repair shop and have them diagnose the problem to See if its covered.
You think that sound fair, but it's not. You are on the hook for the diagnostic fee, you think no problem it will be covered anyway. Wrong, after teardown you shop calls Alpha Warranty and no matter what is found Alpha says it's not covered. You have them go over the contract with you because you plainly read it is covered. It usually comes down to number 5 of What's not covered. - "Incidental or consequential damages or loss caused by a breakdown of parts (or otherwise) including, but not limited to, property damage, personal injury, inconvenience, and loss of VEHICLE use.
Punitive damages. Covered parts when damage is caused by non-covered parts. Non-covered parts even when damage is caused by covered parts." Everything in the engine says its covered but they say "it clearly states" in my case seals and gaskets are not covered. But actually it does not clearly stat that. Gaskets are listed in two areas as options one is only for the intake gasket.
the other is Enhanced Seals and Gaskets, but high mileage vehicles are not eligable and if the gasket is between a covered and non-cover part... well that's not covered. The next area is number 9 that is reserved when they can't find a way to say it's not covered basically they have an inspection of the fluids and find "sludge" and magically you not covered. So at this point you are stuck paying the shop, in my case $1,900.00 just to put it back together.
The shop wanted to replace the engine but I could not afford that or even to repair the damage to the internal components. I am a mechanic and i was fooled by this contract, that's saying something. I could have done the repair by myself and spent maybe $100.00 now I'm stuck with this huge bill. So like in my case you would be better off not using the warrantee at all and just have the vehicle fixed and avoid all the down time and Diagnostic costs.
So I am looking for some help to get a class action suit for fraud and deceptive buisness practices. I's sure there are enough people who have actual pain and suffering from this company putting them in financial perril as well.
