Complaint Review: ALTUS FINANCIAL GROUP - New York

 I was contacted buy a Miss Georgia Web from  about a personal loan for $10,000 that I was accepted for, she went over and explained the requirements and conditions to secure the loan, there was three options, I picked an option that used a monetary deposit to secure the loan, the amount was $516 that was to pay the first three months of the loan which was $172 a month the first payment would then be in December and every month after that. So she emailed me the contract I signed dated and emailed it back with the required information. The following day I sent in the $516 using a MoneyGram from Walmart to Walmart the MoneyGram was sent to a Sheila Hanson in Fort Lauderdale Florida, the following day I called and asked where the money was because it was supposed to be deposited into my checking account within 3 to 5 hours of confirmation of the $516 I sent to secure the loan. She tried to check and find out why the loan was not released, she could not figure it out and tried to the release the funds herself which threw a red flag up. Upon another return call Mrs. Webb in turn told me to call back on the same number and dial extension 115, the woman I contacted informed me that Miss Webb should have told me about the $1,400 loan insurance that the loan was required to have becai was a new client and was needed to release the funds, I explained and told her I was never notified or explained to about any $1,400, After talking with her for a while she decided to eliminate the $1,400 and for a one-time payment of another $516.00 I could secure the loan and the the loan will then be released and sent to my account that night. Well I ended up sending the $516.00 and again next day no money on my account. So I called back and they informed me that there was an 8% tax on the $10,000 that I wanted to borrow which was $800. They needed the $800 to be paid and sent in to secure the loan. So... like a fool I rounded up eight hundred more dollars I sent a Western Union money order to pay the required tax and secure the loan, I was told they would release it and it would be in my account Within 3 - 5 hours, again the next morning I woke up guess what... no money again!! So I called back asked what the problem was? She told me they made a mistake, she said they took the $800 that I sent in to pay the tax was applied to the loan. Which meant if the loan was to be released it would come to me in the amount of $10,800. In another words the $800 is applied to my loan and not to the taxes that was supposed to be paid on the loan so therefore with the taxes not showing they were paid they would not release the loan and would require another $800 to show the taxes were paid on the loan before it could be released, and then after 15 minutes of confirmation the taxes were paid the loan would be released and be in my account. This time i said... I don't think so!!! You just cancel my loan application and send me my money back and this is over! So they in return said they're going to put through a cancellation request and by 3 weeks I should have $1,832 return to me on the 10th of August I'm supposed to call back in and let them know if I received it as I don't believe I will ever see a penny of that mone! Don't know what you think but it sounds kind of funny and like a run around to me don't you think so? I think I'm out $1,890 total with the cost of the MoneyGramstory and Western Union transfers not to mention all the gas and time I wasted running around. The mental strain and stress I encured was exhausting and disappointing as I kept doing everything they required to no end until they wanted another $800 then enough was enough!