Sue
Claremont,#2REBUTTAL Individual responds
Wed, August 04, 2004
Having purchased a "Dell Computer" at Christmas 2003, Dell Corp. gave me 6 mths of AOL internet service for "free". After that 6mths I did not want the AOL service BUT they charged my VISA card for $23.90 without my consent. I call AOL to complain and ask for a credit to my credit card. They said that they could not credit my card and also i would be charged another $23.90 for the month August. They also said that "Dell" had ordered it for me and gave my card number to them. I contacted Dell Computer by phone and they told me that they would not and had not ordered the service for me. I now am writing letters to AOL's corporate office at America On Line 22000 AOL Way, Zulles, VA. 20166 to lodge a complaint and ask for my $47.80 that I have been charged. I will also write "Dell Computer corporate office", Bank of America (administrator of my VISA card) and also the FCC (federal communications committee)