- Report: #14759
Complaint Review: America Online - New York New York
-
Author Not Confirmed
Why?
America Online
General Post Office PO Box 29593 New York, 10087-9593 New York, U.S.A.
Phone:
1-888-265-4042
Web:
N/A
Categories:
Business Rating:
(0)
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AOL charges for cancelled accounts.
I cancelled my AOL account in November 2001(during a free trial) because I received an e-mail indicating that my account information was being used by someone else. I sent them a letter and also called to cancel.
In February, I received a bill in the mail. AOL is telling me that my account is past due in the amount of $57.80. Why? I cancelled and haven't used AOL since, and the service I used was a free trial. Is that someone still else using my account and I am not aware of it? or does AOL enjoy charging people for cancelled accounts?
Monica
Los Angeles, California
In February, I received a bill in the mail. AOL is telling me that my account is past due in the amount of $57.80. Why? I cancelled and haven't used AOL since, and the service I used was a free trial. Is that someone still else using my account and I am not aware of it? or does AOL enjoy charging people for cancelled accounts?
Monica
Los Angeles, California
