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  • Report:  #1402985

Complaint Review: American Express - Internet

Reported By:
ShootTheProgrammer - Bellingham, Washington, USA
Submitted:
Updated:

American Express
Internet, USA
Web:
www.americanexpress.com
Tell us has your experience with this business or person been good? What's this?

I get call after call, day after day, "Special Offer for American Express cardholders".  Press 2 to stop calls, and it stops calls for about 24 hours.  Press zero, and I learn that I won a free stay at a great hotel.  All I have to do is send them $200 for a deposit.  The company's phone number changes hourly, so you can't block it.  And half the calls have spoofed the CallerID to show a local number.  If you call the local number, you get to talk to a neighbor across town.  It is clearly a fraudulent enterprise, very likely associated with American Express.

Turns out, American Express decides all by themselves every 5 years to remove any blocks a customer puts on American Express selling the customer's telephone to any clown with a nickel.  My five years was up in July, and the daily calls started up in August.  Of course, American Express claims it is merely a coincidence in the timing.

Look closely at the Mickey Mouse verbage on the American Express website, and there's a lot of rabbit holes that appear to preserve American Express rights to sell your private information to third parties.

Sorry, but no other way to say it.  While it is somewhat possible that a random dialer found my number coincidentally the same time my prohibition expired, and the third party company coincidentally names American Express as part of their fraud, American Express appears a willing accessory to criminal activity, in my opinion.  Avoid using American Express.  Without a doubt, their tricky little habit of reinstating their "right" to sell your information every 5 years is enough on it's own ..... don't leave home with it.



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