- Report: #814655
Complaint Review: American Truck Group/United Truck Group - Gulfport Mississippi
Reported By:
Bill -
Huntsville, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Truck Group/United Truck Group
9140 Canal road Gulfport MS 39503 Gulfport, 39503 Mississippi, United States of America
Phone:
888-539-5006
Web:
www.unitedtruckgroup.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Truck Group/United Truck Group Liars, Con Artist, Crooks, Scumbags, Lowest form of Human Beings Gulfport, Mississippi
American Truck Group or United Truck Group are owned by Louis Normand Jr. of Mandeville La. Mr. Normand and most of his croonies are nothing but LIARS, Cheats, and Con Men.
These people are NOT Honorable people, they will cheat you out of your last dollar and want more from you.
Please SAVE your self, DO NOT Buy Anything from these thief's. They will not answer your calls, honor any agreement, or honor any warranty.
Please DO NOT Believe anything these Scam Artist Tell You!!
I Promise, you will regret doing any buisness with these crooks, Please read all complaints on this site against these companies and their owner Louis Normand Jr.
These people will be out of buisness and hopefully in Prison VERY SOON.
These people are NOT Honorable people, they will cheat you out of your last dollar and want more from you.
Please SAVE your self, DO NOT Buy Anything from these thief's. They will not answer your calls, honor any agreement, or honor any warranty.
Please DO NOT Believe anything these Scam Artist Tell You!!
I Promise, you will regret doing any buisness with these crooks, Please read all complaints on this site against these companies and their owner Louis Normand Jr.
These people will be out of buisness and hopefully in Prison VERY SOON.
2 Updates & Rebuttals
Left Coast
Los Angeles,California,
United States of America
Hello Mr Normand Jr
#2Consumer Comment
Sun, March 18, 2012
I was glad to see a response from the owner (CEO). I too am a customer, and thought the program to be very helpful to credit challenged individuals; however, I can not understand why someone can't see why my situation should have been closely reviewed given the amount of documentation/correspondence I have had, and it is similiar to other reports that I have read. I hope that I will be invited to call, as I think my scenario was mishandled. I like others waited a long time for delivery-ok. I paid all required money even before arriving-ok. When picking up the truck I was CLEARLY told that if I have a problem to call-ok'. When I called a little over a month of driving with an overheating problem I was told what to do-I did. But, when I presented the receipts, and even brought in the old parts, there was no consideration given. This process repeated itself several times-never was I given consideration, only to be told that the 50/50 is only good at your shop-not what I was told. I replaced everything to do with the cooling system only to continue to overheat??? This speaks to a pre-existinng problem, unfortunately I "nursed" the truck when I should have shut it down. Well it shut down with the problem being a liner. Considering that I had the symptoms a little over a month after delivery of the trk (completely documented) I think we can all agree it was a pre-existing problem. What's odd is that the head was replaced at the onset-hmmm.. With a new head, radiator, etc. why was it overheating-the LINER! Now that the truck is in your shop, and I am facing the cost of a rebuilt motor (actually lost the truck)- I sincerely think someone should review this. As is the case of the king pins. I purchased 3 sets of steers in less than 6 months (documented and presented). Two months after having the truck=set one, and every 2 months like clock work a new set. Obviously, and like the liner, this was a preexisting issue. I would love to provide a positive response, but thus far my situation has been ignored. I offered to get involved in the repairs, but was cancelled. WHY WOULDN'T SOMEONE OTHER THAN RALPH AND ALBERTO REVIEW????? You do have a winning personalities with Janette and Joey, and the program in theory is good. I hope you read this one Mr. Louis Normand as I have paid out $30K+ for 6 months use.
American Truck Group
Gulfport,Mississippi,
United States of America
Open to discuss
#3REBUTTAL Owner of company
Mon, March 12, 2012
I am sorry you feel this way. We have agreements and warranties that are transparent and explain everything within them and we meet them to the letter of their coverage. I invite you to call to discuss this. My direct cell phone line is 985-966-3763.
I care about what you have to say and as CEO of the Company I consider your concerns to be important.
