Randy
joliet,#2Author of original report
Wed, May 31, 2006
We haven't been able to pay when we call them so we gambled and just sent asc $1600.00 on 4/30/06 via western Union. Today is 5/30/2006 and they sent it back in the form of a check. Does this sound like a company trying to resolve the matter? Does anyone know what can be done here I need some tools to help me here. Oh and yes I made a copy of the check so I have it documented.
Randy
joliet,#3Author of original report
Wed, May 24, 2006
After all the calls and attemps to pay they have put us in forclosure, during the whole ordeal I can't count how many times we have been hung up on while trying to rectify our situation. The customer service is anything but service. Everytime we have set a date to pay they find a way to drag us to the next day so they can break our agreement.You have to send in paperwork before the payment and the paperwork just mysteriously disappears until the day after the payment is due. If you have mortgage with this company and life has put you behind for one reason or another overnight everything to them! DO NOT FAX they will use that against you.