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  • Report:  #153982

Complaint Review: Ameriquest Mortgage - Los Angeles California

Reported By:
- LOS ANGELES, California,
Submitted:
Updated:

Ameriquest Mortgage
Corporate Center Drive Los Angeles, 90017 California, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am a former employee of Ameriquest. I was a loan processor for the company and almost everything that you read in these reports are TRUE. I witnessed first had the forgery of documents; from income documents to bank statements, Verification of mortgages, ect.

I also witnessed the removal of liens and judgments from title and Notices of Default were hidden to make the loan fund. They called it cutting and pasting. The title companies that we used were in on it too they would remove these items and change the vesting as well.

We were told by the manager to inform the Account Executives how much the borrower needed to make on a stated income loan and sometimes we even had to fill it out for them. Anything that you can think of that was illegal was done in the office that I worked in.

Most of the people in the office that I worked in were in on this and I just could not take it anymore so I spoke up and informed the Manager that I would no longer take part in this activty. I was fired as a result of this, because I was not part of the team anymore.

In my lawsuit I am trying to prove that these fraudulent activies did in fact exist and that upper management knew about these activites, like Frank Cortinas and Mike Murphy. They knew and even gave the green light for these things to happen.

Frank even encouraged us to use title companies that would HELP US, if you know what I mean. He also had a meeting at his house with all the Managers and Processors to discuss the file retention in our offices. We were told to keep only the prior months files in the office and anything older than that needed to be shreaded.

This was a good way to cover up anything that should not have been in the files. I can guarantee that 90% of the files that were going thru that office has some sort of fraudulent docuements in it.

To sum this all up I am looking to hear from any former employees that are willing to give a deposition and say that they witness the fraudulent activity that took place at this company. It's so funny all the reports I read the people are all from different parts of the country and yet it sounds like the experience that I had.

For something to be so wide spread MARY JO SHELTON AND ROLAND ARNALL have to know that this is happening, but they just don't care because they are making billions off the average joe with all the excessive fees and prepayment penalties it's just ridiculous. Anyways, I don't think that it was fair to me to get fired for having some INTEGRITY.

Please contact me at: (deleted - see below)

Lisa

LOS ANGELES, California
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


5 Updates & Rebuttals

Lisa

LOS ANGELES,
California,
U.S.A.
Response to Former Los Angeles

#2UPDATE EX-employee responds

Tue, August 23, 2005

Yes My attorney has a list of all former employees that worked in my office.If you give me an Idea I can have him give you another call. I have been dealing with this issue for over 1 year and would really like to find a means to an end, Any Help that I get will be greatly appreciated. I just want to say at this company you make alot of money but at what cost. I was no longer willing to stand by and watch what was going on and see people get screwed over on their biggest asset their home. Thanks


Lisa

LOS ANGELES,
California,
U.S.A.
Response to Former Los Angeles

#3UPDATE EX-employee responds

Tue, August 23, 2005

Yes My attorney has a list of all former employees that worked in my office.If you give me an Idea I can have him give you another call. I have been dealing with this issue for over 1 year and would really like to find a means to an end, Any Help that I get will be greatly appreciated. I just want to say at this company you make alot of money but at what cost. I was no longer willing to stand by and watch what was going on and see people get screwed over on their biggest asset their home. Thanks


Lisa

LOS ANGELES,
California,
U.S.A.
Response to Former Los Angeles

#4UPDATE EX-employee responds

Tue, August 23, 2005

Yes My attorney has a list of all former employees that worked in my office.If you give me an Idea I can have him give you another call. I have been dealing with this issue for over 1 year and would really like to find a means to an end, Any Help that I get will be greatly appreciated. I just want to say at this company you make alot of money but at what cost. I was no longer willing to stand by and watch what was going on and see people get screwed over on their biggest asset their home. Thanks


Former

Los Angeles,
California,
U.S.A.
Response to Lisa in Los Angeles

#5UPDATE Employee

Mon, August 22, 2005

Lisa? I think it would be helpful if we both spoke with one another. Is your attorney's name greg? If so He has already contacted me on my cell phone twice, I want to help you out. My situation is a bit difficult. but I will contribute what I can to help you out. I assume you supplied him with my cell #. (which is fine) If you would like to talk, you may call me. I believe I know of another associate of ours that might be able to help you too. Either way I hope things work out good for you against this company. Good Luck! p.s. do you get nightmares like I do, of a little man screaming obscenities at you?


John

Philadelphia,
Pennsylvania,
U.S.A.
The Same Shenanigans in PA/NJ/DE: Corey Scandin at the Helm

#6UPDATE EX-employee responds

Fri, August 19, 2005

Since I have already articulated my case in other blogs, I will copy and paste them here: The Shenanigans are not isolated to One Branch All you have to do is read the employee entries on here to see that the pattern is the same throughout the company. Allow me to copy and paste my own here: Corey Scandin Hedges his Bets I heard they fired the manager in Egg Harbor who was a little wet-behind-the-ears punk. You see, Corey Scandin wants young naive managers at most of his branches because they don't fully understand the consequences of their actions. Once they have a short run as the branch manager, they are fired. Then Ameriquest conducts their own internal audit and they then pin all of the fraud on the manager. Since they sell 25% of their loans on the secondary market, they probably keep the fraudulent loans and sell the more legitimate loans to investors. Ameriquest just hired a bunch of new employees in Area 49 and Scandin will be watching all of them. If you are a new employee - watch out! Scandin speaks with a forked tongue, and if he ascertains that you think critically you will be fired. I was hired in December, and there are only 2 people left from my initial training group. One is young and dumber than a rock, and the other made every effort to ingratiate himself with Scandin and every scumbag in upper management. When Scandin decides who his favorites are, they are given workable leads. All of the other poor schmucks will be given the same recycled leads from Snap along with the outbound leads. It is virtually impossible to convert those leads because it is literally like opening up the phone book. Once you sit there and make 250 calls a day for 3-4 months and can't close 7 loans a month, you will be given a 30 day notice - talk about blatant favoritism!!!!!!!! As you can see, Corey Scandin is the principle architect of area 49. Watch his body language, it speaks volumes!!!!!!!!!!!!! John - Philadelphia, Pennsylvania U.S.A. Rebuttal REBUTTAL employee Submitted: 4/26/2005 8:55:04 PM Modified: 4/26/2005 8:55:04 PM Corey Scandin Follows the Same Pattern as other Ameriquest Area Managers To all the new employees who were hired recently by Ameriquest for Area 49: Get out while you can! If you are skeptical about what you are reading on here it is mainly due to the fact that Scandin and his cohorts have you hyped up about the pie in the sky numbers that they gave you in the interview. But, the fact remains that unless you are ready to have a brown nose, if you are dumber than a rock or if you are a double-dealing conniver, you will not last more than 4 months. Let's look at some excerpts from other Ameriquest employees who have shared their thoughts with us. ------------------------------------- Quinton Greenbelt, Maryland: I worked for Lloyd Grant, the "golden boy" of the Maryland area. This guy was promoted to run a branch after being with the company for less than 6 months. Do you want to know why, because he closed 36 loans in one month, that's right, 36!!! He always brags in our office how he closed those loans, through his "girls" that he has in other company's feeding him leads illegally!!! That's just the tip of the iceberg, as soon as this guy walked into the office with his "ghetto" attitude, it's been nothing but fraud ever since. I've witnessed him on the phone with our title company begging them to remove liens from title just so we can close a loan. Or to put someone else on the title that didn't belong there in the first placed, just so we could do the loan as a refi instead of a purchase, this guy is crooked! And this goes all the way to the top, the area manager, Cory Lenard, knows that all this goes on but just turns a blind eye. He never even comes into our office, and when he does, him and Lloyd just joke about all the money they are making and the girls that they hooked up with during the weekend. The area manager frequently goes out with the salespeople, but only a few certain salespeople, his "crew". ------------------------------- This is exactly how the new office in Berwyn was run from what I have heard. The manager, who was also a 7-month rookie, carried himself the same way and engaged in the exact type of fraudulent activity that took place in Maryland. That particular manager was fired. Ameriquest conducted their own internal audit and pinned everything on him. They also had to hire a security guard because he threatened to kill Scandin. This was mainly due to the fact that Scandin befriended him outside of the office - Scandin does this with all of his flunky managers and potential flunky managers. ----------------------------- Mariano Mirimar, Florida: AE's are forced to work 70 hr weeks and are threatened to be fired on an almost daily basis. Fraud is rampant and I have not only seen this first hand (fake signatures, cut and paste of almost every type of doc from W2's to insurance) but from speaking to other AEs in different areas, the stories are almost identical. The branches that are doing over 12 million in rev a month are ALL dirty. It is impossible for an AE trying to do things honestly to compete with dirt bags who lie, cheat and steal their way to Hawaii trips & $200,000 plus salaries. All one has to do to see this first hand is go into a branch, you will find an unqualified manager barking at a group of even less qualified account execs about why there isn't more gain on the board. You will see a group of 10-15 males all under 30 years old, throwing soccer balls around like monkeys and bragging out loud about the "last poor dumb b*****d that I bent over". All of these posts on this site are true. THE APPRAISERS ARE ALL ON THE PAYROLL.The closing agents are taught to use the HUD arm, an old trick where the schedule of disbursements is covered by the notaries arm during signing so that the customer doesn't see the sick enormous fees and the pre-pay that are being charged to them. I myself have done countless loans where there was very little or no benefit to the customer...but they were done anyway because it meant $$ for the manager and the processors, and they threaten your job and pressure the AE's into signing them. I have also signed countless deals where I checked the final numbers after signing, only to find that the rate and the fees had been dramatically changed. This company is SO greedy that it not only screws the customer, but after the loan signs, the corporate offices give seven days for the loan to fund, or else you as an AE get half of the revenue that was rightfully yours. They wait until the fourth day in and then sock you with a list of stips to collect that are so long that they KNOW you will never clear them in time. Hence, they take half of your money. Where does that money go? Who knows. Bottom line is, this company is about one thing, and that is the bottom line. Greed, Greed, Greed. I feel like I lost a piece of my soul working there, and I regret all of the bad loans that I have done. ------------------------------------- This is exactly how Scandin's branches are run in Egg Harbor, Cherry Hill, King of Prussia, Berwyn, Bensalem and several others. Scandin has been told by Account Executives at his branches that the fraudulent activity is not isolated to the Branch Manager. He has also been informed that appraisers ask for kickbacks to inflate the appraisals and he turns a blind eye to it. Fact: Two of Scandin's Branch Managers have been fired this year, in Egg harbor and Berwyn. Both were rookie Account Executives with less than a year's experience, both were under 30 and both carried themselves like the thugs. Does anyone really think that Scandin does not know what kind of people he is appointing to his branches? Scandin is following the same pattern that all of the other Area Managers are. I would like to challenge every Account Executive who is fired or given a 30-day notice to send a copy of this report to Corey Scandin. John - Philadelphia, Pennsylvania U.S.A. I think T should look up the word diatribe in the dictionary. It is obvious that Ameriquest keeps employees like T because they want uneducated Account Executives at most of their branches. Clearly, they do not want anyone intelligent or savvy enough to understand how the Secondary Market works. The training program at Ameriquest teaches next to nothing about traditional mortgages. The only thing taught is the unique underwriting guidelines that enable the AE's to rush customers to the closing table. A proper refinance loan takes at least 3 weeks to originate process and underwrite for closing. As for the Secondary Market, 25% of Ameriquest's loans are sold to investors. It is obvious that Ameriquest allows fraud to take place at most of their branches, then they pin all of the fraud on the Branch Manager or Account Executive and then go on to conduct their own internal audit. At that point, Ameriquest keeps the fraudulent loans for their own portfolio. The more legitimate loans are sold to investors. You do not have to be Sherlock Holmes or Perry Mason to deduce that there is an obvious pattern at Ameriquest branches throughout the country.

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