Complaint Review: Ameritrust Financial - Dunedin Florida

I too filed a complaint with the better business beuaru. no luck so far.

I have called Ameritrust numerous times during their bussiness hours and only a recorder picks up. I have also left my name and number and to this day, I have not received a returned call from them. Contact the FTC (federal trade commission at www.ftc.gov) on line or by phone and place your concerns with them if more complaints are recorded then we can have a greater chance of an investigation to be open by the FTC . I have contacted the BBB but no luck as of yet, since this company is not a member. Good luck!!!

ok never heard back from anyone and it is now December 21. This is ridicuous if you are going to tell me to call and leave a message i expect to hear back from someone!

ok, called today December 14th at 11 a.m. waiting on someone to return my call, its now 2:45 p.m.

Yes, you can contact ext. 0009. Call the customer service number @866-529-7037 between 10-6p.m. If you have to leave a voice mail please do with your correct phone number the we contacted you on so we can look up all your information and figure out what to do to help you. Thank You, Customer Service

Yes, you can contact ext. 0009. Call the customer service number @866-529-7037 between 10-6p.m. If you have to leave a voice mail please do with your correct phone number the we contacted you on so we can look up all your information and figure out what to do to help you. Thank You, Customer Service

Ok i will call but I want to know the name of someone that is going to be willing to help me i have called twice before and had no luck and had to deal with rude people.

You are absolutely right,, we did give the incorrect number. It is a toll free number and we do apologize for that. The correct number is 866-529-7037. Once again please feel free to call us and see if we can get this matter resolved for you. Thank You Ameritrust Customer Service

One would think that a reputable company would have no problem having their phone number listed. After all, with all the satisfied customers, I don't see how they could not want more to find them.

First of all the number that Ameritrust just put on their comment is disconnected!!!! it might of stated in the recording that it was a merchant catalog card but... after i REPEATDLY asked Mr. McLaughlin if it was he insisted "No of course not" i asked 3 times at least. So when i was told that i didnt think that the recording was going to say it was. Either way Ameritrust is a complete scam and i wont stop telling everyone and filing complaints against ameritrust until i get my 200 dollars back! Thank You

We would really like to resolve this issue with this customer. In order to do that we would need both first and last name to look up the information on them, or the 7 digit ID #. When a customer signs up for our card they have to go through a recorded verification process where it is explained to them that this is Ameritrust Financial Merchant Catalog Finance Account. In the verification it is also ask if they understand the terms and conditions at least 3 seperate times. They also have to set up a date that they will pay the $200 deposit. The customer decides which day they can pay that. The $200 deposit is returned back to them in the form of $50 payment vouchers. The whole key to this program is to help the customer rebuild their credit score. As long as they make on time payments we will report that to the credit agencies to increase their rating. It does not really matter if the customer records the conversation as it is already recorded on our end as well. At this point we are not sure exactly what happened without having all the information available to us. We do want to clear this up. If they would please call us @727-529-7037. We will be glad to take care of this matter and resolve any issues. Sincerely, Ameritrust Financial Customer Service