- Report: #432940
Complaint Review: Amir And Sanchez Nutraceuticals - Tucson Arizona
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Author Confirmed
Why?
Amir And Sanchez Nutraceuticals
5425 E Broadway Road #282 Tucson, 85711 Arizona, U.S.A.
Phone:
800-983-7968
Web:
N/A
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Business Rating:
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Amir And Sanchez Nutraceuticals False trial period Tucson Arizona
I wanted to try the Acai Berry supplement that everyone was raving about. This particular company with it's trial was highly recommended because it had a 30-day trial period rather than the others 15-day trial period.
I ordered the product on 2/21/09, they have told me they shipped it on the 22nd (which was a Sunday) and I received it on March 5th.
Today is March 11th and I have a full charge on my account for this product. I called them up immediately. Cassandra, the customer service rep I talked to, insisted it was only a 15-day trial and it begins on the day that they ship is from their stock. WHich, keep in mind, was a Sunday. I have only had six days, including today, to try this product. A far cry from the 30 day offered on their exclusive offer.
I am not saying the product does not work. I don't feel it has been given enough time. I do recommend you purchase from a reputable company.
Also, when this product was ordered, they signed me up for an on-line diet counseling of some kind which was also going to come with a charge. Luckily I caught that before the shipment even got here and cancelled it before any charges incurred.
Be very careful, keep copies of everything, even print screen the original offer because they do not e-mail or mail it to you.
Juli
Demopolis, Alabama
U.S.A.
I ordered the product on 2/21/09, they have told me they shipped it on the 22nd (which was a Sunday) and I received it on March 5th.
Today is March 11th and I have a full charge on my account for this product. I called them up immediately. Cassandra, the customer service rep I talked to, insisted it was only a 15-day trial and it begins on the day that they ship is from their stock. WHich, keep in mind, was a Sunday. I have only had six days, including today, to try this product. A far cry from the 30 day offered on their exclusive offer.
I am not saying the product does not work. I don't feel it has been given enough time. I do recommend you purchase from a reputable company.
Also, when this product was ordered, they signed me up for an on-line diet counseling of some kind which was also going to come with a charge. Luckily I caught that before the shipment even got here and cancelled it before any charges incurred.
Be very careful, keep copies of everything, even print screen the original offer because they do not e-mail or mail it to you.
Juli
Demopolis, Alabama
U.S.A.
1 Updates & Rebuttals
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#2UPDATE Employee
Thu, March 12, 2009
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
