- Report: #1477325
Complaint Review: AmSher Collection Services Innc. - Birmingham Alabama
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Author Not Confirmed
Why?
AmSher Collection Services Innc.
4524 Southlake Parkway, Suite 15 Birmingham, 35244 Alabama, United States
Phone:
1-877-936-1171
Web:
None provided
Categories:
Business Rating:
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AmSher Collection Services, Innc. Doug Groebe,Collections Manager Brianna, Representative They were very unprofessional and spoke to me a rude manner. I asked for validation of the debt and they went and drafted my checking account without my authorization. Birmingham Alabama
I received a letter from this company stating that I owed their creditor an amount that did not match my records. The creditors name is T-Moblie. They tried to get me to settle the account form a small savings. I agreed at first but had asked if I could work out a payment plan.
They would not accept my payment plan, their words actually were "this is not an honorable amount"., very unprofessional company. They spoke to me in such a rude manner. First it was the representative who was rude, so I had asked for the manager, who was Doug Groebe, a collections manager, When I tried to get his information, he flat out refused to give me his extenstion.
I thought this was very odd and a red flag. I never encounter speaking with a company who refused to give u their information as who u are talking to and how to contact them in the future if u have questions as the consumer.
I then proceeded to ask for validation of the debt., because the amount they were asking was incorrect.
Then they said that would take 60 days. I said okay. After that phone call., they drafted my checking account for $107.61 without my authorization. This company is a total ripoff. They will not validate the debt but still trying to get funds. I had given them my information on a previous call hoping they would work something out with me. That was a mistake. They are not interested in anything the consumer has to offer or say.
This company should be out of business. I will not work with them ever again. They need to be reported and suspended accordingly. It is against the law to take peoples money without their consent.
Lastly, I did contact T-mobile and explained my fustration. They instructed me to validate the debt and they could not help me. Fustrating all the way around.
1 Updates & Rebuttals
Stephen
Sylacauga,Alabama,
United States
Why did you give your account info?
#2General Comment
Thu, October 31, 2019
How could they charge your bank account? Did you give them your banking info? Seems that you shouldn't have done that.
