Complaint Review: Andy Volsteedt MOBILE MECHANIC - Woodlands, Spring, Houston, Internet Texas

I am writing to give my side of the story as to what actually happened. I drove to my customer to diagnose a no start problem with his car. I found that there was no fuel coming to the injectors. Further test showed that fuel pump was not delivering the fuel. I told Jazz that he would need a fuel pump. He said that he would purchase his own parts and that he would call me to fit it once it arrived.I did not charge him anything at that point even though I spent an hour driving to his house and had to pay for gas and Tollgate charges to get there. He called me the following week to say that he had the part.

I arrived back at his house and started to work. When I removed the fuel pump, I found a lot of dirt had clogged it up, causing it to stop pumping. This is caused by a lot of dirt inside the tank.

I cleaned out the pump and it started working again, so I thought I could save my customer some money by giving him back the pump and telling him that he could return it. At that point he was very pleased. I told him that there was a lot of dirt that I found and that the tank would need to be cleaned out and that he should try to not drive the car with such a little fuel in the tank as this could cause the pump to pick up dirt again.

I asked him to pay me $60. This would include me driving out to his location twice. It would also include the diagnostic on the computer as well as a fuel pressure test. It would also include the labor of me removing the pump and cleaning it and then fitting it again. I should have charged more than the original quote I gave him, because I didnt just replace a pump, but had to open it up to and clean it, but because I had already given him that price I kept it.

Most of my regular customers will pay me $50 to $100 extra as a tip just because they know how I have saved them precious time.

So, in my opinion, I think geting all that for $60 was a good deal on your end. Most shops charge $100 just to diagnose your car and then you have to make an appointment and drive to them and wait. I did everything for him while he stayed in the comfort of his own home, but I guess that wasnt even enough, because the more you give the more some people will want.

Then without even telling me that he was thinking of putting a bad report out there about me so that we can resolve any issues like mature people, he goes ahead to try to ruin someones reputation.

So if youre reading this and have any car issues and are looking for a mobile auto technician that you can trust with really good rates and great experience, you can call me. My name Andy Volsteedt and my number is 214-793-0793.

Have a fantastic day!

I am writing to give my side of the story as to what actually happened. I drove to my customer to diagnose a no start problem with his car. I found that there was no fuel coming to the injectors. Further test showed that fuel pump was not delivering the fuel. I told Jazz that he would need a fuel pump. He said that he would purchase his own parts and that he would call me to fit it once it arrived.I did not charge him anything at that point even though I spent an hour driving to his house and had to pay for gas and Tollgate charges to get there. He called me the following week to say that he had the part.

I arrived back at his house and started to work. When I removed the fuel pump, I found a lot of dirt had clogged it up, causing it to stop pumping. This is caused by a lot of dirt inside the tank.

I cleaned out the pump and it started working again, so I thought I could save my customer some money by giving him back the pump and telling him that he could return it. At that point he was very pleased. I told him that there was a lot of dirt that I found and that the tank would need to be cleaned out and that he should try to not drive the car with such a little fuel in the tank as this could cause the pump to pick up dirt again.

I asked him to pay me $60. This would include me driving out to his location twice. It would also include the diagnostic on the computer as well as a fuel pressure test. It would also include the labor of me removing the pump and cleaning it and then fitting it again. I should have charged more than the original quote I gave him, because I didnt just replace a pump, but had to open it up to and clean it, but because I had already given him that price I kept it.

Most of my regular customers will pay me $50 to $100 extra as a tip just because they know how I have saved them precious time.

So, in my opinion, I think geting all that for $60 was a good deal on your end. Most shops charge $100 just to diagnose your car and then you have to make an appointment and drive to them and wait. I did everything for him while he stayed in the comfort of his own home, but I guess that wasnt even enough, because the more you give the more some people will want.

Then without even telling me that he was thinking of putting a bad report out there about me so that we can resolve any issues like mature people, he goes ahead to try to ruin someones reputation.

So if youre reading this and have any car issues and are looking for a mobile auto technician that you can trust with really good rates and great experience, you can call me. My name Andy Volsteedt and my number is 214-793-0793.







Have a fantastic day!

On Jan 28th Andy Returned, and checkout the car, He said it was something electrical and the fuses kept blowing out, once he put the scanner on, it would not read as to many fuses were out. He said he had no idea of what was wrong with it, and it would take hours to find out.