Ashley
springfield,#2Consumer Comment
Mon, February 20, 2012
Is your computer under any sort of warranty?
if not, then it either up to you to fix it or pay someone to fix it. As for the disks, you shuold have recieved a recovery disk when you purchased the computer. If you did not, you should have made recovery disks when you purchased the computer otherwise you will have to buy new ones. From what you are describing it very well may be your hard drive, but without a recovery disk to test your hard drive there's no way of telling if its hardware or software related.