• Report:  #1114

Complaint Review: AOL America Online and Compuserve - Nationwide Nationwide

Reported By:
- Almont, MI,

AOL America Online and Compuserve
Nationwide Nationwide, Nationwide, U.S.A.
Tell us has your experience with this business or person been good? What's this?
My bankcard recently changed cuasing problems with my aol and compuserve accounts.

No problem, I just call them up and pay my bill, giving them my new number right?


I have been on hold with aol now for half an hour. Ive tried several times the past couple days and always just give up. How am I gonna pay my bill? This is ridiculous.

Compuserve whos run by aol is the same way. Ive been trying them for a few weeks and they just hang up on you after they put you on hold for 5 minutes. How am I gonna pay the bill. Theyve sent me a warning of reporting me to a collection agency now and I have to get this paid right away. Ive been TRYING to for a while now, but apparently you have to wait on the phone for an hour?

I dont know! Ive NeVER gotten through!

Im still listening to really bad hold music right now.

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