- Report: #57769
Complaint Review: AOL Net Market - & AOL Credit Alert (which Is Now Owned By Sears) - Trumbull Connecticut
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Author Not Confirmed
Why?
AOL Net Market - & AOL Credit Alert (which Is Now Owned By Sears)
P.O. Box 1035 Trumbull, 06611 Connecticut, U.S.A.
Phone:
800-578-6579
Web:
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AOL Net Market & AOL Credit Alert (which Is Now Owned By Sears) ripoff, deceiving Trumbull Connecticut
I opened an AOL Internet account in early 2002 becuase I was provided with 6 months free when I purchased a new computer (I will not give the name of the computer company becuase I have no issues with them).
I took advantage of the "Free" (little did I know that it would cost me lots of money down the road) service and gave AOL a chance and tried thier internet service. While signing up for the service I was offered a slew of other services for a trial period which was stated to me. The two services I chose were AOL Net Market and AOL Credit Alert (now owned by Sears or also known as Sears Credit Alert).
Over a years time I did not once use the AOL Net Market service (was never interested in any of the items they sold in thier catalog) and I was very dissapointed to only have received one credit report from the credit service (especially since they told me that I would get a credit report anytime a new credit account was opened in my name, I opened new accounts and never recieved a report from them). As a dissapointed customer I decided it was time to cancel my "services" (what a joke, I provided more services to them than they did to me....namely a paying bank account which they felt was thier own).
I called both divisions of these services to cancel and they gave me the "run-around" (must be taught to all thier sales reps as the plan of action when someone calls to cancel)! They told me that my account would be cancelled but first that they were going to send me some additional information and that I had to call them back when I got this information to verify my cancellation. Yesterday I received a letter in the mail which was from Sears Credit Alert.
I thought that interesting becuase I never joined a Sears Credit Alert service! After reading the letter and figuring out that AOL had deceived it's members (no suprise there) and never told them that it was owned or run by Sears I was furious. I'm not even going to go into the amount of money that has been withdrawn from my bank account.I am sure that anyone else who has had trouble with this company knows all about how AOL loves dipping thier dirty little hands into other peoples' bank accounts! I'm going to call this company one more time to "cancel" my accounts again, if they do not cancel them then it looks like I am making another call only this time to a good lawyer! BEWARE OF AOL a.k.a. thieves in disguise!
Michael
Wolcott, Connecticut
U.S.A.
I took advantage of the "Free" (little did I know that it would cost me lots of money down the road) service and gave AOL a chance and tried thier internet service. While signing up for the service I was offered a slew of other services for a trial period which was stated to me. The two services I chose were AOL Net Market and AOL Credit Alert (now owned by Sears or also known as Sears Credit Alert).
Over a years time I did not once use the AOL Net Market service (was never interested in any of the items they sold in thier catalog) and I was very dissapointed to only have received one credit report from the credit service (especially since they told me that I would get a credit report anytime a new credit account was opened in my name, I opened new accounts and never recieved a report from them). As a dissapointed customer I decided it was time to cancel my "services" (what a joke, I provided more services to them than they did to me....namely a paying bank account which they felt was thier own).
I called both divisions of these services to cancel and they gave me the "run-around" (must be taught to all thier sales reps as the plan of action when someone calls to cancel)! They told me that my account would be cancelled but first that they were going to send me some additional information and that I had to call them back when I got this information to verify my cancellation. Yesterday I received a letter in the mail which was from Sears Credit Alert.
I thought that interesting becuase I never joined a Sears Credit Alert service! After reading the letter and figuring out that AOL had deceived it's members (no suprise there) and never told them that it was owned or run by Sears I was furious. I'm not even going to go into the amount of money that has been withdrawn from my bank account.I am sure that anyone else who has had trouble with this company knows all about how AOL loves dipping thier dirty little hands into other peoples' bank accounts! I'm going to call this company one more time to "cancel" my accounts again, if they do not cancel them then it looks like I am making another call only this time to a good lawyer! BEWARE OF AOL a.k.a. thieves in disguise!
Michael
Wolcott, Connecticut
U.S.A.
