- Report: #4137
Complaint Review: AOL - Dulles Virginia
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Author Not Confirmed
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AOL
Dulles, Virginia, U.S.A.
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AOL 6.0 Destroys Modems
I have had a horrible experience with AOL. Their version 6.0 has disabled my modem (confirmed by Technical Support at AOL). In addition to tying me up on the phone for more than 8 hours I was hung up on, ridiculed, and lied to. AOL 6.0 disabled my modem causing me to buy a new one. They refuse to adaquately reimburse me even though they admit to causing the problem.
