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  • Report:  #35940

Complaint Review: AOL - Nationwide

Reported By:
- Wausau, WI,
Submitted:
Updated:

AOL
www.aol.com Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
AOL won't let me go dirty SOB's deceptive company victimized many consumers .....

I've been using AOL for about 2 months now. About 2 weeeks ago i called them to discontinue to use their "service". My family was in a finacial crisis so the internet had to go. They offered me 2 more months for free. I still got billed even though i still had a month left. I called ago a few days ago telling them my modem had broken. They offered to send me a modem to replace my broken one and said it was best i finished my Trial period.

I logged in this morning to check my stocks, but to my surprise my account had been blocked. I called and they said i had to identify that it was really me who was using my account. So i told em everything except for when they asked for the last 4 digits of my social security number. Now i'm stuck with AOL. I decided to just not pay the bills, which by the way have reached well over $100 in "late" fees even tho i had paid bills on time. I feel so powerless. Being so young i can only do so much.

Lor

Wausau, Wisconsin


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