- Report: #48143
Complaint Review: AOL - Nationwide
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Author Not Confirmed
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AOL
Nationwide, U.S.A.
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AOL ripoff stay away from AOHELL they will rob you blind...Internet
1> AOL claims after 60 or 90 days you can cancel account, yea you can maybe if you have a good attorney. Lets see AOL wants you to call a number email them then call again to verify to cancel. Is AOL that mentally slow that they need all this to process one cancellation?
2> AOL just hands out TOS notices without verification, I had a TOS notice due to a hacker.
3> In Past AOL has charged me over $90 for free trial period? how do they figure that is free trial?
4> AOL tech support? that is an oxymoron in itself. AOLs so called tech support folks couldn't find their way out of a wet paper bag let alone help a customer with a computer problem.. I was figuring out the problem while they were twiddling their thumbs looking through their manuals, trying to figure out what was wrong. Sad thing is Im only A+ cert ..lol and they are suppossedely programmers and so forth?
I am now currently with Juno and much happier... faster connection and nowhere near as many headaches as I had with aol, or as I tell people stay away from AOHELL they will rob you blind...
Keith
Waterbury, Connecticut
U.S.A.
2> AOL just hands out TOS notices without verification, I had a TOS notice due to a hacker.
3> In Past AOL has charged me over $90 for free trial period? how do they figure that is free trial?
4> AOL tech support? that is an oxymoron in itself. AOLs so called tech support folks couldn't find their way out of a wet paper bag let alone help a customer with a computer problem.. I was figuring out the problem while they were twiddling their thumbs looking through their manuals, trying to figure out what was wrong. Sad thing is Im only A+ cert ..lol and they are suppossedely programmers and so forth?
I am now currently with Juno and much happier... faster connection and nowhere near as many headaches as I had with aol, or as I tell people stay away from AOHELL they will rob you blind...
Keith
Waterbury, Connecticut
U.S.A.
