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  • Report:  #1308112

Complaint Review: Apple ridge Kennels German Shepherds - Cleveland Tennessee

Reported By:
anonymous - Cookeville, Tennessee, USA
Submitted:
Updated:

Apple ridge Kennels German Shepherds
Cleveland, Tennessee, USA
Phone:
1 423 476 8700
Web:
appleridge.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I bought a GPS for 6K sady he did not work out. So I contacted the owner and she said she would re-home him and I could get another pup. I agreed so another contract was done (hand written and signed) only to be informed that the female in question was not expecting. Note this written contract was already written up and I was informed after that thst said GPS was not expecting. So I was offered another pup and I got a pic of her however when I went to pick up said pup it was not the same pic. They say it is because it was microchipped for me but that doesnt mean anything the pis do not match and I did not get pic of the litter. I spent 6K on a pup and yes I got another one but pups sell for $1500 to $3500 so money wise they did not make this right and I did not get the pup in the pic. I was also informed it was my fault and that the lighting is to blame for the pics not matching. 

 

I will not ever make this mistake again and had to learn the expensive way not the honest and trusting way. So now I will have to think long and hard about GPS breeders because this lady made it look bad for other breeders. 



1 Updates & Rebuttals

Appleridge Kennels

Griffin,
Georgia,
USA
Slander

#2UPDATE Employee ..inside information

Wed, August 03, 2016

Im sorry you felt the need to try and spread this slander online because no one else would listen to the false stories which is SLANDER.

You adopted a dog who was trained and is wonderful, I have him in my possession now and ADORE him, and only a few weeks after you brought him back because you claimed he was not the dog for you,I took him to a huge dog show and finished 2 AKC titles with him, with class placings, proving he was well trained,considering he had never met me prior to returning. You signed a contract at the time of purchase that stated we do not refund money or in fact do not give replacements unless the dog is returned due to health issues (he is healthy,certd by vets and the OFA )etc. The training comes with no guarantee because we can not guarantee you even know how to reinforce the training, be the pack leader etc. 

We CHOSE to provide you with a replacement pup because we wanted to work with you and are understanding. We offered you a pup out of a litter, due in May another litter was born in April and you were OFFERED one, at which point we still did not have a confirmed pregnancy on the intial litter discussed with you. You were given a choice and you took the pup out of the earlier litter instead on your own free will. I have the text messages that prove such an exchange.

I personally then took pics of the pups, microchipped the pups etc and sent you a picture of the girl you were getting, and you are adamant that the pup is not the same that you recieved but I know on my entire professional reputation it is, the pup was microchipped,how can we switch that? Because you can not tell puppies apart is not us deceiving you. The pictures do match, a high quality photo taken outside in the sun versus a low quality super close pic taken inside a vehicle with a camera phone is not comparable. Microchips are implanted under the skin, they would have to be cut out to switch them. I then said if you believed it was in fact not that puppy you were supposed to get, to return her and you refused. What else would you have us do?

We also picked up the dog you returned as well as delivered the pup you got as a favour, saving you the 4 hour drive each way, and didn't even get a thank you.

You also recently informed me that you were not even keeping the pup,so this is now the 2nd dog you just give up on, which would point at a larger issue. I hope she found a good home. 

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