- Report: #178560
Complaint Review: Arizona Pups - Cat's Arizona Pups - Cat's Arizona Puppies - Gilbert Arizona
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Author Confirmed
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Arizona Pups - Cat's Arizona Pups - Cat's Arizona Puppies
626 N. Redrock Street Gilbert, 85234 Arizona, U.S.A.
Phone:
480-629-8432
Web:
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Arizona Pups - Cat's Arizona Pups - Cat's Arizona Puppies - Cat's Chihuahua Puppie Internet fraud, ripoff, sent different puppy than the one I purchased, Cathie Knell and Bill Knell dishonest and unethical sellers Gilbert Arizona
This company advertises under many different names on the Internet, AKA Cat's Chihuahua Puppies
On Feb. 18, 2005, I purchased an AKC registered chocolate-haired "ultra teacup" pup from Cathie and Bill Knell's website, http://billknell.tripod.com/puppies/puppies.html (This website advertises puppies from a cooperative of breeders). The ad for this pup stated it would weigh 1-2 lbs fully grown. Due to its size, coloring, and registration, it was one of the most expensive pups ever advertised up to that point, priced at $2650 plus $225 shipping.
I had purchased a male chihuahua from Cathie and Bill in Oct. 2003, and had been planning on buying a female from them for awhile. The only problem I had experienced with my male is that he became sick during his flight to Calgary, so this time I asked Cathie if she would escort the chocolate pup if I paid her airfare. She agreed, and I wired the $2875 and booked a round trip flight for her on Feb 18, 2005. Including the purchase price, shipping, wiring, and airfare charges, I paid over $4200 Cdn for the pup.
On March 10th, 2005, Cathie delivered a different pup than the one I ordered and paid for. The pup she delivered was almost black, and when I questioned her at the airport as to why it looked so different, she maintained it had simply gotten darker. Also, Cathie told me she had forgotten the registration papers at home and would mail them to me the next day.
After returning home and comparing photos with the chocolate pup's breeder, Cindy, it was confirmed that I received a different pup. I tried numerous times to contact Cathie and Bill while Cathie was still in Calgary, but they never returned my messages.
At present, Cathie and Bill have refused all of my attempts to negotiate a fair settlement with them. They are unwilling to admit they commited fraud, and will not give me any background or breeder information for this pup.I now have a pup which I know nothing about, have no paperwork for, and which may not even be a purebred. This pup is now approximately fourteen months old, and weighs approximately eight pounds (not exactly a teacup chihuahua...)I have also since confirmed with Cindy that the chocolate pup I purchased was sold to someone else.
Please check out their negative Better Business Bureau reliability report at http://www.data.bbb.org/scripts/cgiip.exe/WService=phoenix/phoenix/showrpt.html?language=English&zid=27003211. Also, please review other ripoff reports at http://www.ripoffreport.com/reports/ripoff127447.htm and http://www.ripoffreport.com/reports/ripoff174048.htm and http://www.ripoffreport.com/reports/ripoff153614.htm.
It is therefore very apparent that they have scammed others.
Donna
Calgary, Alberta
Canada
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
On Feb. 18, 2005, I purchased an AKC registered chocolate-haired "ultra teacup" pup from Cathie and Bill Knell's website, http://billknell.tripod.com/puppies/puppies.html (This website advertises puppies from a cooperative of breeders). The ad for this pup stated it would weigh 1-2 lbs fully grown. Due to its size, coloring, and registration, it was one of the most expensive pups ever advertised up to that point, priced at $2650 plus $225 shipping.
I had purchased a male chihuahua from Cathie and Bill in Oct. 2003, and had been planning on buying a female from them for awhile. The only problem I had experienced with my male is that he became sick during his flight to Calgary, so this time I asked Cathie if she would escort the chocolate pup if I paid her airfare. She agreed, and I wired the $2875 and booked a round trip flight for her on Feb 18, 2005. Including the purchase price, shipping, wiring, and airfare charges, I paid over $4200 Cdn for the pup.
On March 10th, 2005, Cathie delivered a different pup than the one I ordered and paid for. The pup she delivered was almost black, and when I questioned her at the airport as to why it looked so different, she maintained it had simply gotten darker. Also, Cathie told me she had forgotten the registration papers at home and would mail them to me the next day.
After returning home and comparing photos with the chocolate pup's breeder, Cindy, it was confirmed that I received a different pup. I tried numerous times to contact Cathie and Bill while Cathie was still in Calgary, but they never returned my messages.
At present, Cathie and Bill have refused all of my attempts to negotiate a fair settlement with them. They are unwilling to admit they commited fraud, and will not give me any background or breeder information for this pup.I now have a pup which I know nothing about, have no paperwork for, and which may not even be a purebred. This pup is now approximately fourteen months old, and weighs approximately eight pounds (not exactly a teacup chihuahua...)I have also since confirmed with Cindy that the chocolate pup I purchased was sold to someone else.
Please check out their negative Better Business Bureau reliability report at http://www.data.bbb.org/scripts/cgiip.exe/WService=phoenix/phoenix/showrpt.html?language=English&zid=27003211. Also, please review other ripoff reports at http://www.ripoffreport.com/reports/ripoff127447.htm and http://www.ripoffreport.com/reports/ripoff174048.htm and http://www.ripoffreport.com/reports/ripoff153614.htm.
It is therefore very apparent that they have scammed others.
Donna
Calgary, Alberta
Canada
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
1 Updates & Rebuttals
Donna
Calgary,Alberta,
Canada
AKA - www.ArizonaPups.com
#2Author of original report
Wed, March 01, 2006
This company also sometimes refers to itself as www.ArizonaPups.com. It appears Cathie Knell and Bill Knell are trying to hide their unethical business practices by frequently changing the name of their company on the Internet. Whatever the name of the day is, I advise you not to do business with these dishonest sellers.
