;
  • Report:  #1497916

Complaint Review: ASAP Tickets Service - Wilmington Delaware

Reported By:
Steven Katz - Vail, Arizona, United States
Submitted:
Updated:

ASAP Tickets Service
1000 N West Street Suite 1200 Wilmington, 19801 Delaware, United States
Phone:
1-888-585-2727
Web:
asaptickets.com
Tell us has your experience with this business or person been good? What's this?

I purchased travel through ASAP and also purchased travel insurance. The Travel insurance states I will get a 100% refund of the ticket price if the flight is cancelled by the airline due to unforseen circumstances. A worldwide pandemic certainly fits the definition of "unforseen circumstances" and Iberia Airlines did cancel the flight. My position is that I am entiotled to a refund of 100% of the ticket price.

Not so fast says ASAP. Whop is going to pay the $300 transaction processing fee? My response - ASAP should pay it because the Travel Protection I purchased from ASAP says I am entitled to 100% of the ticket price back.

Not so fast says ASAP. You only get a refund if the airline refunds the ticket price to us. My response - that is between ASAP and the airline. My Travel Protection contract is between ASAP and me.

Stay far away from ASAP Tickets and don't fall for their Travel protection - accoprding to them it protects nothing.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//