OH YEAH?
Vista,#2Consumer Comment
Thu, May 30, 2013
MY CREDIT CARD WAS USED for Cyberlink (order 210031893 05/24/2013).
PROPERLY... I LOOKED AND SAW THE CHARGE & IT WAS “OK”
GOOD LUCK ANYONE ELSE, THIS TIME... IT WAS NOT FRAUD.
Ranthon007
Hilliard,#3Consumer Comment
Mon, February 16, 2009
I thought I was ripped off when I saw charges for $49.99 appearing on my statement. I did some research and came across this entry and though "Crap they got me." But I looked further and found out that in 2006 Nero outsourced their payments to this company. They are legit. If you see this appearing on your bill try to recall if you purchased software recently. If you did (and they do more than Nero) chance are this is why you have been charged. I had forgot that I updated but once I saw they did business with Nero it all made sense.
Rev. Td
West Point,#4REBUTTAL Individual responds
Thu, September 11, 2008
When I checked my on-line account information recently, I had two charges for $ 19.95 a few days apart. I contacted my bank and asked for a contact phone number for ASKNET-SHOPS. The bany said they had no contact information for this debiter. My bank has always had info on the inquiries I've made. So, this puzzled me. I looked back to discover that I had renewed two software/spyware protection programs for these amounts on these dates. The parent company for both software programs is Pareto Logic and the programs are called Xoftspy and RegCure. We have been satisfied with the function of this software, but the renewal procedure has been a bit bizarre. I intend to tell Pareto Logic about my concern on this matter. Perhaps this info will help others.
Mike O.
Seattle, Wa,#5Author of original report
Fri, January 11, 2008
I don't need to contact your buisness anymore (I tried many times in December 2007). I have now been fully refunded my money by my bank. They have all your information and their investigators will contacting you, not me. When a buisness rips someone off by using their Mastercard or VISA, like you guys did, the victim can dispute charges - as I did. So with that I say BYE!!!
Asknet Risk Management
Karlsruhe,#6UPDATE Employee
Wed, January 09, 2008
Dear Mike, we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address. Kind regards, [email protected]
Asknet Risk Management
Karlsruhe,#7UPDATE Employee
Wed, January 09, 2008
Dear Mike, we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address. Kind regards, [email protected]
Asknet Risk Management
Karlsruhe,#8UPDATE Employee
Wed, January 09, 2008
Dear Mike, we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address. Kind regards, [email protected]
Asknet Risk Management
Karlsruhe,#9UPDATE Employee
Wed, January 09, 2008
Dear Mike, we tried to clarify your issue and gave you the direct email address to our paymentservice team, but we did not receive any email to this address. Kind regards, [email protected]
Mike o.
seattle, wa,#10Author of original report
Tue, December 18, 2007
Asknet-shops always refused to return my phonecalls or my emails. Yet they have time enough to come on here and defend themselves? Anybody can do a google search on this company and see that they are a scam! I don't need to do anything to get my money back now, as I have received a refund from my bank. Bank investigators are in charge now. But this is an offshore company so i don't know what can be done legally. Scum.
Asknet Risk Management
Karlsruhe,#11UPDATE Employee
Tue, December 18, 2007
Dear Mike, we would like to clearify your unknown charge please contact: [email protected] with all information you have to identify the payment and the order. To find out more about our company visit www.asknet.de or check our FAQ under www.asknet-shops.com regards, paymentservice asknet AG