- Report: #157957
Complaint Review: Atlanta Appliances - A Mercury Refrigeration - Appliance Services - Duluth Georgia
-
Author Confirmed
Why?
Atlanta Appliances - A Mercury Refrigeration - Appliance Services
5805 State Bridge Road G252 Duluth, 30097 Georgia, U.S.A.
Phone:
404-728-0488
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Atlanta Appliances - A Mercury Refrigeration - Appliance Services ripoff!!! THIS COMPANY OVERCHARGES, HAS YOU OVER A BARRELL and seems to get away with it! Duluth Georgia
Our refrigerator was on the blink -- 50 degrees inside. We called for a repair person. The web site looked fine and the people were oh-so-nice. A Russian man came and tried to repair it the simplest way -- change the freon. Ka-ching.
Two days later (A Saturday), the same problem. We called and they came back on Monday. MANY HUNDREDS of dollars later, we had a new compressor and "heater" in the fridge. He was there until 9pm...
Next day SAME THING.... He came BACK at 8pm until 10:30 and cleaned the system out again, this time it has been OK for a week.
BUT -- I later found out that this should have been under warranty and he overcharged by some 250% over what another (although unavailable) company would have charged. We feel very taken for - at a moment of weakness and need to have the fridge back and functioning after losing $100 worth of food -- TWICE. The company stand by its work and its price.
DO NOT do business with any appliance company with the phone number 404.728-0488 or 770-552-9160. They seem to be companies which are NOT incorporated and which are fronts for something. The "owner" referred me to who I thought was a technician and acted as if he was just a call center for independent contractors, not the business with whom I contracted. It's very confusing and easy to get taken.
Stephen
Atlanta, Georgia
U.S.A.
Two days later (A Saturday), the same problem. We called and they came back on Monday. MANY HUNDREDS of dollars later, we had a new compressor and "heater" in the fridge. He was there until 9pm...
Next day SAME THING.... He came BACK at 8pm until 10:30 and cleaned the system out again, this time it has been OK for a week.
BUT -- I later found out that this should have been under warranty and he overcharged by some 250% over what another (although unavailable) company would have charged. We feel very taken for - at a moment of weakness and need to have the fridge back and functioning after losing $100 worth of food -- TWICE. The company stand by its work and its price.
DO NOT do business with any appliance company with the phone number 404.728-0488 or 770-552-9160. They seem to be companies which are NOT incorporated and which are fronts for something. The "owner" referred me to who I thought was a technician and acted as if he was just a call center for independent contractors, not the business with whom I contracted. It's very confusing and easy to get taken.
Stephen
Atlanta, Georgia
U.S.A.
