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  • Report:  #615767

Complaint Review: AT&T Yellow Pages - AT&T ADVERTISING & PUBLISHING - The Real Yellow Pages - Internet

Reported By:
Barbara - LAKE WORTH, Florida, U.S.A.
Submitted:
Updated:

AT&T Yellow Pages - AT&T ADVERTISING & PUBLISHING - The Real Yellow Pages
Internet, United States of America
Phone:
888-479-2977
Web:
www.yellowpages.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been advertising since 1998 and they will always think they are right. When realpages.com merged with yellowpages.com, my internet ad went from the top 2 ads on page one to page three because they combined all the the advertisers in the United States and the ones who paid the more than me were a priority. It took several months for them to correct that problem. It didn't make sense that it happened again when www.yellowpages.com merged with www.yp.com. Instead of me being in 3rd place for the last 6 months, I am on the lower right below the map.

They think that's a better placement because they said it works for Google. Well I called them in the beginning of April because I noticed my phones have dipped drastically and when I looked on my online advertisement, then I saw why. 

They said the the advertisers bought more points etc to be higher so in the middle of my campaign I get thrown down. I complained and the manager of my Salesperson said I will be placed back on top again within 10 to 14 days until the end of my contract and here 3 weeks later I am in the same position.

I didn't advertise in 2008 because I was so upset with the realpages.com & yellowpage.com merger  and now its happened again. I want my money back for advertising with this company !!!!!!!!!!!


Now my hands are tied because if I don't pay their bill, my phone will get discounted.






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