- Report: #1233180
Complaint Review: AT&T - Nationwide
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Author Not Confirmed
Why?
AT&T
Nationwide, USA
Web:
http://www.buyatt.com/u-verse-internet/?cpid=44095&gclid=Cj0KEQjwy7qrBRC4lp7_hM3dgIoBEiQA72pCnqYEy1a
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AT&T att uverse ATT $14.95 Internet is a scam Nationwide
$14.95 Internet service is a lie, the reps lie, and the Managers hang up on you.
Here's what happened. I have ATT as my cell carrier, i recieve an UNSOLICITED email from ATT offering me internet service for $14.95 a month.
I think, well that sounds ok, so I sign up. The girl that took my order assures me that there are no additional charges, set-up, activation etc. My first bills comes and its over $150.00, and I'm being charged $45.00 per month for internet. So I call in and they they say I'm being charged for additional fees, the very same I was assured I wouldn't be.
They say that the original rep didn't or shouldn't have made these claims. I ask to listen to original recording when I signed up, they REFUSE. I tell them its fraud to lie on the telephone over state lines and that I should call the Illinois AG. THEY HANG UP ON ME. I was polite but firm.
In a nutshell, the rep outright lied to me, I cancelled after less than two months and now ATT is coming after me for over $200. AND IM AN ATT CELL CUSTOMER FOR 5 YEARS. Dont believe anything they tell you over the phone. They do not stand by their word !! and they treat their loyal customers like garbage. I didnt even ask for it, they came to me with the offer. ABSOLUTELY UNBELIEVABLE
Im open for any Class Action Lawsuit that can be brought against them.
