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  • Report:  #992356

Complaint Review: AUCTION.COM - Internet Internet

Reported By:
DR Gabriel Leonte - dix hills, New York, United States of America
Submitted:
Updated:

AUCTION.COM
Internet, Internet, United States of America
Phone:
Web:
AUCTION.COM
Categories:
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We won an auction on AUCTION.COM  we explicitately bid over the reserve and at the end of the auction received we won the auction. Went through every hoop placed infront of us creating purchase aggreement, deposit in escrow account, loan approval hiring attorney. Upon all documents completed and auction.com satisfied get email from seller agent stating the seller is not going through the purchase. Wonder how can seller refuse to go through the auction a property they listed in the acution.  This is a short sale property.  At this time a deafly silence has come upon auction.com and my multiple messages for a response.

Dr Gabriel L
(((REDACTED)))  @aol.com
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


1 Updates & Rebuttals

Auction.com

United States of America
Auction.com Short Sale Policies

#2UPDATE Employee

Mon, January 07, 2013

Dear Dr. Gabriel L.,
 
Thank you for your concerns. In all cases, the seller is not Auction.com, but the actual financial institution that holds the loan. The seller reserves the right to pull an asset from auction at any time. You can view more information on our Short Sale process here: http://www.auction.com/auction-faqs/ShortSale.php. We sincerely apologize your messages have not been responded to, and understand the frustration that causes. Please reach out to our Director of Customer Service, Peter Chevalier, directly at 800-793-6107 so we can further discuss your concerns and come to a resolution.
 
Sincerely,
Auction.com

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