- Report: #1167966
Complaint Review: AuraVie Skin Care - Internet
-
Author Not Confirmed
Why?
AuraVie Skin Care
Internet, USA
Phone:
866-216-9336
Web:
AURAVIE.com
Categories:
Business Rating:
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AuraVie Skin Care Facekit receive a sample kit for $2.95 shipping only Van Nuys CA
Received e-mail to try AuraView skincare kit for $2.95, shipping only. Received with a packing list showing the
$2.95 paid with description of product as: Auraview Renew, Revive, Replenish Risk Free Trial w/EBooks. Nothing on packing list regarding return policy. Packing list dated 7/19/14. Charged my bank account 8/4 for $97.88.
I called the number on my bank acct. charge and she told me the return policy was included in the shipment. It was not. She offered to credit me $40.00 toward the product. But since that charge is in processing, I have to wait until it has gone though to file a complaint with my bank. Was a credit card purchase. Even if I got back $40.00, the samples are so small they would not be worth $52.95. Return policy was 14 days she said.
