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  • Report:  #815913

Complaint Review: AuraVie - Van Nuys California

Reported By:
Annette - Hurricane, , United States of America
Submitted:
Updated:

AuraVie
7900 Gloria Ave Van Nuys, 91406 California, United States of America
Phone:
866-216-9336
Web:
auravie.com
Categories:
Tell us has your experience with this business or person been good? What's this?
AuraVie is a rip off company that offers a free trial period to become acquainted with their skin care line of products.  They state that you can cancel within the trial and not be charged.  They lie.  I tried to cancel and was still  charged nearly $100.00.  Their customer service is rude and inflexible.  I am forced to change my credit card number, as I am afraid they may try to make additional unauthorized charges on my account.

Furthermore, their product has damaged my skin.  within a few days of use my skin was extremely dry, and was peeling like a severe sunburn. 

























1 Updates & Rebuttals

Ken

Colorado,
USA
I couldn't find anything about a free trial on their site, but..

#2Consumer Comment

Sat, December 31, 2011

I've found a safe thing to do when ordering from an unknown/new company that it's best to use virtual credit card numbers.

My credit card company allows me to place a shortcut on my screen that allows a one time card number to be generated.  This virtual card also allows me to limit the amount of the transaction and the length of time the number is valid.

I just placed an order with a new vendor for $38 and used the virtual card limited to $40 and 5 days.

IF the company declines it, I would know they plan on charging me more either then or in the future.

This happened to me about a year ago...I placed an order and they declined it, they WERE out to scam people.  Good luck.

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