Complaint Review: Auto Gallery import - westbury New York

Stay away from this dealer.

 Please read it all Before you deal will these people.....

 If you decid to foul yourself and go to this place , do not forget to remember what happens with me :

 On July 24 ,2014 I  I went to buy  mercedes e350 for $328 monthly as they advertise.

 This what happened:

 1- the car I called for was not there , they claimed it is sold 30 min. Ago although I was the first client at 10.30 AM !!

 2- The sales girl showed me another car , got me to sign credit application to figure out the exact monthly payment ! then she asked for the  insure card to lock the  monthly payment of $ 328.00 . I call my insurance to fax the the insurance card. Then I have been told to wait to meet the big scammar SAM. I waited that day till 7:30 PM waiting for him and left.

 3- sales girl called me next morning and said SAM is waiting for you at 11:00am . I went in time. I met him after 3 hours at 2:00 pm . he went through my credit report and said the best  bank  will finance the car  with a good rate is  ( SANTANDER consumer USA) And then he charged my card $3000.00 down payment until this point I was believe the payment around $328.00 as they advertise !!!  and asked me  to sing like 20 pages (contract of sale and DMV docs And told me now monthly $720.00 !!!!!

 4- I asked SAM how about the $328.00 monthly payment . He said this for ONLY 60% of the price and the 40% will be paid lump sum at the end !!! ( BE CARFULL BUYERS ) THE PRICES OVER THE CARS ARE NOT TRUE!!

 5- I asked Sam again  how much is the total loan to pay $720.00/ month . he said $ 31700.00 !!! Because of the $3255.00 extended warranty and DMV ? I was chocked !!! I did not ask neither for extended warranty nor a new plates. because  I have plates and want this plates to be transfered  to the new car. He yelled at me said  you singed and paid the down payment . Cannot do anything !!! also said  GWC Warranty will fax now the terms and conditions but DMV  in New York doesn't allaw transfare plates  anymore !! ( all his answer were false. And not true ) GWC warranty did not fax anything  untill today (after 27 days ) they do not have any idea about my application and  I contacted DMV they said what I have told by SAM is big lie. you can transfare plates between cars no problem!!!

 6- AT  5:30 PM when I got to take the car  I found the right wiper wasn't work . I had to go home and come next day 120 mile back and forth. To fix it  and spend the whole day in the street waiting for my car to get fixed.

 8- I went to mercedes benz for full diagnosis they found a lot of defects need to be fixed. (I have the report).

 9- for 27 days now , I am still fight to refund  the fake warranty. something I have never requested !! The warranty company told me contact the dealer.dealer told me to contact the warranty company. Sam never return my call always claim he is busy , I went to dealer two days ago Sam refused to meet with me. I spent almost three hours  trying to meet anybody to fax  my  request of warranty cancellation to GWC warranty which Sam scammed me for $3255.00 . neither SAM nor any of the managers John ,,Mike meet with me .

 10- the recipcianist told me NO BODY WILL talk to you  . People come every day and fight with us . this is your problem ..