Isaiah
Chicago,#2Author of original report
Fri, August 25, 2006
I just found that Auto Parts Giant has over 160 complaints filed against them, and counting. In additon the listed managers name is Jon Sinclair and Thomas Sinclair they also go by E Mart and GoFastAutoParts.com if 877)654-4268 does not work try (866)836-8024 Be sure to check out the info below DBA: Autopartsgiant.com Other DBAs: Autopartsgiant.com E Mart, Inc. GoFASTAutoParts.com Address: 16429 Lakewood Blvd Bellflower, CA 90706 Other Addresses: 16429 Lakewood Blvd Bellflower, CA 90706 Primary Phone: (877) 654-4268 Other Phone Numbers: (877) 654-4268 (866) 836-8024 Primary Fax: (562) 748-0293 Other Fax Numbers: (562) 748-0293 Primary Contact: Jon Sinclair Manager, Customer Service Other Contacts: Jon Sinclair Manager, Customer Service Email: [email protected] Thomas Sinclair Manager Email: E-Mail Address: [email protected] Website: http://www.autopartsgiant.com Other Websites: http://www.autopartsgiant.com Company ID: 13137202 Business Start Date: 1/1/1976 BBB Created Record on: 7/12/2000 Nature of Business: This company's business is providing auto parts by ordering through the Internet. Back to Top Bureau Membership Join Date: 11/21/2003 This company is a member of the Better Business Bureau and has agreed to uphold our membership standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints. The company has been a member since 11/21/2003, and we are satisfied that it honors its commitment. This company participates in the BBBOnLine program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes. California law may preclude the Bureau from compelling the company to arbitrate disputes. Licensing and Bonding Information We know of no licensing or registration requirement for companies engaged in this company's stated type of business. BBB Comments and Analysis We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Complaint Closing Statistics The following grid displays the number and responses to complaints over the last 36 months: No. of Cmpl Type of Response 40 Making a full refund, as the consumer requested 2 Making a partial refund 81 Agreeing to perform according to their contract 3 Refusing to make an adjustment 17 Refuse to adjust, relying on terms of agreement 0 Unanswered 21 Unassigned 164Total