- Report: #464209
Complaint Review: Autopartswarehouse.com Partstrain.com - CARSON California
-
Author Confirmed
Why?
Autopartswarehouse.com Partstrain.com
17150 S. MARGAY AVE. CARSON, 90746 California, U.S.A.
Phone:
800-913-6119
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Autopartswarehouse.com, Partstrain.com AUTO PARTS WAREHOUSE lied after I canceled my order within 30 MINUTES! CARSON California
I ordered a part (debit card) and then about 30 minutes later realized that it wasn't the one I needed. So right after I realized that, I called them and told them to cancel the order because I couldn't use the part. The customer service agent said ok, it was canceled. But then TWO days later, I get an email saying that the order was being shipped! When I called about it, one of their customer service agents told me that right after I ordered, the invoice was sent to the warehouse and they couldn't cancel it. Then they told me that they would retrieve the package BEFORE it was sent to UPS, but they DIDN'T. I got an email today (next day) that it was being shipped and would be delivered tomorrow! I'm refusing to accept it because it is going back to the store! I will never buy ANYTHING from either of these two companies again!
Bill
San Diego, California
U.S.A.
Bill
San Diego, California
U.S.A.
