- Report: #118623
Complaint Review: Avlis Inc. - Bear Delaware
-
Author Not Confirmed
Why?
Avlis Inc.
26 FoxHunt Dr. Suite 160 Bear, 19701 Delaware, U.S.A.
Phone:
877-2470055
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AVLIS RIPOFF IS A SCAM They Dont Exist Bear Delaware *EDitor's Suggestions on how to get your money back!
I recieved a phone call from Michael Jay (ID 21037) in October. He was offering me a MasterCard with a $2500 credit limit. He had my information already and he was "calling to verify my information". He stated that for $349.00, I would recieve this MasterCard with a credit limit of $2500. I let him talk for a while and he explained how this all worked and then transferred me to the "confirmation department".
Once I was transferred, I declined the offer and was hung up on. On Oct. 29th, $349.00 was debited from my bank account. I called the 877-247-0055 phone number several times and the majority of the time I got some lame answering machine. I kept attempting to contact someone and once I did they stated that once they get confirmation of the bank transaction, I would recieve a package with information that I would need to sign and return and then I would recieve the card. I explained the I had previously declined the offer and the $349 was never suppose to be debited from my account. She then told me that in the "package" I would have the opportunity to decline the offer and they would refund the $349. Today is November 18th and I still havent recieved anything and when I call they claim that they are still waiting on the confirmation from their "processing company" that the money from my account was recieved.
I spoke with them again today and they told me that a manager wasnt available until this afternoon. The girl said that Brendan Williams is the supervisors name and that I should call back this afternoon around 3pm and ask to speak with him.
The company is supposedly located in Delaware but the customer service number 877-247-0055 is Central Time Zone not Eastern Time Zone. She stated the company headquarters is in Delaware and the customer service department is in Central Time Zone and she refused to give me the address or location of the "customer service department." She said that she has been doing business with Avlis for 5 years. I have called my bank and filed a dispute on the $349 charge and they are going to refund my money back if they cannot contact and resolve the issue with Avlis, which will be impossible since they dont exist. I explained the whole situation to the bank they said that I wasnt the first person to complain about this company.
I also noticed on my bank statement that the company is Avlis Travel.
STAY AWAY FROM AVLIS! ITS A SCAM!
Josh
South Pasadena, California
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Once I was transferred, I declined the offer and was hung up on. On Oct. 29th, $349.00 was debited from my bank account. I called the 877-247-0055 phone number several times and the majority of the time I got some lame answering machine. I kept attempting to contact someone and once I did they stated that once they get confirmation of the bank transaction, I would recieve a package with information that I would need to sign and return and then I would recieve the card. I explained the I had previously declined the offer and the $349 was never suppose to be debited from my account. She then told me that in the "package" I would have the opportunity to decline the offer and they would refund the $349. Today is November 18th and I still havent recieved anything and when I call they claim that they are still waiting on the confirmation from their "processing company" that the money from my account was recieved.
I spoke with them again today and they told me that a manager wasnt available until this afternoon. The girl said that Brendan Williams is the supervisors name and that I should call back this afternoon around 3pm and ask to speak with him.
The company is supposedly located in Delaware but the customer service number 877-247-0055 is Central Time Zone not Eastern Time Zone. She stated the company headquarters is in Delaware and the customer service department is in Central Time Zone and she refused to give me the address or location of the "customer service department." She said that she has been doing business with Avlis for 5 years. I have called my bank and filed a dispute on the $349 charge and they are going to refund my money back if they cannot contact and resolve the issue with Avlis, which will be impossible since they dont exist. I explained the whole situation to the bank they said that I wasnt the first person to complain about this company.
I also noticed on my bank statement that the company is Avlis Travel.
STAY AWAY FROM AVLIS! ITS A SCAM!
Josh
South Pasadena, California
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
1 Updates & Rebuttals
Josh
South Pasadena,California,
U.S.A.
AVLIS UPDATE
#2Author of original report
Thu, November 18, 2004
I contact the local Delaware Fraud Department and the FTC today. The local fraud department in Delaware stated that AVLIS Inc. routes their mail to a PO Box in Bear, Delaware but the company is actually in Canada. I gave them my infromation to forward to the post office general to let them know that I have been scammed by these people. I filed a report with the FTC by phone and they were aware of the situation and they said the best thing to do right now is to dispute the transaction with your bank which I did also. FYI, NO LEGITIMATE CREDIT/LOAN COMPANY REQUIRES AN UPFRONT FEE in order to recieve a loan or credit card because ITS AGAINST THE LAW! I suggest that all of you that have been caught up in this scam, call the FTC and file a complaint. The more complaints that are filed, the more likely that these people will be caught.
