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  • Report:  #334161

Complaint Review: Bank Freedom - Irvine California

Reported By:
- Sarasota, Florida,
Submitted:
Updated:

Bank Freedom
17595 Harvard SuiteC #3250 Irvine, 92614 California, U.S.A.
Phone:
877-237-6262
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had got a Bank freedom Debit card and with their low rates and no complaints sounded safe and good. The first time I put in money , after 2 weeks and still was not posted I wrote 5 e-mails and finally went to local FBI office. Next day funds were there. Second time same thing. I have and paypal has helped all recipts that they recieved transfer/deposit. It was close to last time so was credited. now , again after 6 e-mails I will be going to FBI office again. I am willing to bet that there will be a deposit in 24 hours. They hold money to get interest until they may become in trouble with FBI. This time they said if ithappened as I am not the first that they will be shutdown. Luckily paypal came to rescue as transfer was credited to paypal account as they are aware of situation. I know if it seems to good to be true it is. At least justice will be done. They are a real bank but say that they are insured but never were as they were rejected for their average daily balance which was probably fixed did not qualify them. BEWARE!!!!!

toy

Sarasota, Florida

U.S.A.


7 Updates & Rebuttals

toy

Sarasota,
Florida,
U.S.A.
After they saw that I did post here on rip off reports they sent check for a random amount.

#2Author of original report

Thu, June 19, 2008

The amount they sent was more then they owed so I am happy finally and then cancelled account.


Customer Care

Irvine,
California,
U.S.A.
Paypal deposits are not authorized

#3UPDATE Employee

Tue, June 03, 2008

Bank Freedom made every attempt to help. Per our banking agreement, we are not allowed to accept Paypal deposits on a Bank Freedom card. The cardholder was trying to deposit money on the card using Paypal, which was blocked and returned to them. We offer numerous options to fund the card including FREE direct deposit and cash loading through Green Dot MoneyPak. We encourage the cardholder to contact our customer service department 24/7 at 877-237-6262 for further assistance. Thank you. Bank Freedom Customer Care


toy

Sarasota,
Florida,
U.S.A.
realized I took ation an offered to send a check for amount

#4Author of original report

Sat, May 31, 2008

The amount was within a couple of pennies of what was supposed to be there so they did have deposits but tried to hold as stated in original complaint. I had e-mailed that I put on ripoff reports and yahoo and lawyer . When they saw they e-mailed that I would get check which is in 1st sentence. I got and the amount which they claim was random was within 2 cents of amount owed. STAY AWAY!!!!


toy

Sarasota,
Florida,
U.S.A.
realized I took ation an offered to send a check for amount

#5Author of original report

Sat, May 31, 2008

The amount was within a couple of pennies of what was supposed to be there so they did have deposits but tried to hold as stated in original complaint. I had e-mailed that I put on ripoff reports and yahoo and lawyer . When they saw they e-mailed that I would get check which is in 1st sentence. I got and the amount which they claim was random was within 2 cents of amount owed. STAY AWAY!!!!


toy

Sarasota,
Florida,
U.S.A.
realized I took ation an offered to send a check for amount

#6Author of original report

Sat, May 31, 2008

The amount was within a couple of pennies of what was supposed to be there so they did have deposits but tried to hold as stated in original complaint. I had e-mailed that I put on ripoff reports and yahoo and lawyer . When they saw they e-mailed that I would get check which is in 1st sentence. I got and the amount which they claim was random was within 2 cents of amount owed. STAY AWAY!!!!


toy

Sarasota,
Florida,
U.S.A.
realized I took ation an offered to send a check for amount

#7Author of original report

Sat, May 31, 2008

The amount was within a couple of pennies of what was supposed to be there so they did have deposits but tried to hold as stated in original complaint. I had e-mailed that I put on ripoff reports and yahoo and lawyer . When they saw they e-mailed that I would get check which is in 1st sentence. I got and the amount which they claim was random was within 2 cents of amount owed. STAY AWAY!!!!


Ken

Randolph,
Massachusetts,
U.S.A.
The FBI and Banks

#8Consumer Comment

Thu, May 22, 2008

The FBI has no regulatory authority over banks. I am sure that they are having a good laugh at your expense each time you go in there. If you can prove that this bank is not crediting your account within the time period to which you agreed when you opened the account, then the only way there will be any action is if you send your complaint and documentation to the body which regulates this particular bank. If they are a federally chartered bank, that would be the Comptroller of the Currency. You can google them to find out where to mail a complaint. I suspect though, with a shady outift like this, you will find that when you signed up, you agreed to the extended delay in posting your funds. Why not just use your local bank, or better yet, credit union, where you can walk in and talk to a live person?

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