Karl
Highlands Ranch,#2Consumer Comment
Fri, May 08, 2009
MAKING MONEY!!! And they'll make that money any way that they can!!! There are only a handful of Publicly Held Companies that truly care about their customers, in my opinion. They'll all say that they care, but it doesn't matter what they say, it matters what they do, correct? These Publicly Held Companies are no different than the government of the United States of America in many ways, right? The government continues to inject TAXPAYER'S money into these same failing corporations like- Bank of America, AIG, GM, Chrysler, Citigroup, Wells Fargo, Fannie Mae, Freddie Mac, & others, correct? And look what's happening! Americans simply need to cash-in all their STOCKS, their RETIREMENT ACCOUNTS, their CD's, their 401K's, their IRA's, & any other investments that they have and take control for themselves! If ALL Americans did that, & put their money into Locally Owned & operated Credit Unions, & Locally owned & operated Banks, then things would be MUCH better, & SAFER for Americans, wouldn't you agree? GOOD LUCK TO YOU!
Kristen
Dallas,#3Consumer Suggestion
Fri, May 08, 2009
seven zero four three eight six five six eight seven This is the Corporate Branch. It works for me everytime. Don't forget to mention their declining customer service and poor disclosure procedures.
Hugh Jass
Plainfield,#4Consumer Suggestion
Fri, May 08, 2009
"...I should have known and should have checked my account" -Yes, she is right!! With all of today's technology, all you have to do is go on the computer, point and click, and Viola!! there's your balance!! Not good with the computer, use bank-by-phone!! Also, why did you not contact the bank when you failed to receive your bank statements in the mail for 4-5 straight months?? (probably more, as most banks start charging dormancy fees after 12 months...) I would at least go to the branch and check up on it... "....he had a real arrogant attitude and told me that it had to be an error or fraud" -It wasn't bank error nor fraud; you agreed to these fees when you opened your account. All changes to your agreement were sent with your statement... which you never got... Not the Bank's fault. "......but said she could not reverse the others" -She has no obligation to do so; read above explanation as to why... "He said he did not care, that it would not be fair to help me and not help those who are new to the company.....what does that mean????????" -It means that he gets 50 phone calls a day about overdraft fees. You, like the others, cannot manage your account, and he thinks (knows) that you are making up lame excuses. You are not special. Pay the fees, and get over yourself!!